Lost/stolen iphone - how to log out of Hotmail remotely

Anonymous
2012-05-14T05:39:14+00:00

My iPhone has been stolen and I am concerned because there is a browser window open and logged in to Hotmail. 

How can I log out of all Hotmail sessions, thereby closing the one on the iPhone remotely?

There is also a quick link to email on the homepage of the iPhone, but I have changed the Hotmail password which I believe stops this working, whereas the browser window stays logged in even after the password has been changed.

I have found advice elsewhere that says you can log out of all sessions by going to "options", "personal", but I cannot find these options on my Hotmail.

***Post moved by the moderator to the appropriate forum category.***

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2015-03-22T15:40:00+00:00

Hi Gazonito,

Sorry for the delay in replying.

Apologize for the inconvenience caused to you.

I suggest you to leave your feedback regarding this product.

Click the “Give us feedback” link from this article and proceed further.

Alternatively, once you login to your account, click the gear icon and click on “feedback”.

Outlook help: http://windows.microsoft.com/en-US/windows/outlook-help

Thank you.

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  1. Anonymous
    2012-11-14T13:44:04+00:00

    Hi devicedoc,

    The one I have provided is a workaround for you to be able to sign out from different Microsoft services at once.

    Since you have recreated the issue, and you have managed to sign out the Windows Live Messenger by clicking the "sign out from everywhere" since they are in "real time" connection whilst in Hotmail.com(web based), it will only sign out once you have triggered an action -- like opening a message in the Inbox.

    However, the best way for this scenario is to immediately reset your password.

    As for the quoted sentence "*How did *****@-o-o-o-.com get my hotmail address? Just guess it? I dont think so."; everyone can guess or just pick a random email address to send spams. Actually, there are a lot of ways that an end user can be infected by these unwanted messages. And still the best way to avoid this, is to personally secure the account and to randomly reset the password.

    Thanks!

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  2. Anonymous
    2012-11-14T18:12:39+00:00

    Since you have recreated the issue, and you have managed to sign out the Windows Live Messenger by clicking the "sign out from everywhere" since they are in "real time" connection whilst in Hotmail.com(web based), it will only sign out once you have triggered an action -- like opening a message in the Inbox.

    NOPE !

    Wrong answer.

    Open HOTMAIL web on computer 1

    Open Windows Live Messenger on Win 7 computer 2

    change password

    Tell WLM to sign out all sessions (it does not see computer 1)

    go to computer 1

    access messages without issue, except for things like change profile, which requires retyping of password.

    There are several troubling items that devolve from this thread

    1. HOTMAIL is quite insecure.  An accidental oversight on the part of a user (like leaving a browser window open) is tantamount to having their entire identity and economic future stolen by anybody happening by this open device.  This is easily fixed, but Microsoft appears happy to ignore the problem. 
    2. Are MODERATORS employed and trained by Microsoft?  As I go through these forums, I see many MODERATOR responses that likely will not work.  I also see many questions that are not answered.  Some of these questions point to real bugs in the OS.

    3) Do you ever  try any of the solutions that you have offered?  For example, earlier in this thread you suggested to download WLM.  That clearly does not fix the problem.  So why was this solution proposed without testing?

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  3. Anonymous
    2012-11-25T18:33:11+00:00

    Hi devicedoc,

    We apologize for the inconvenience this issue has caused you. Sign out from everywhere option in Messenger client does not completely sign out the account in all devices were account is currently signed in but merely the messenger application on the device. There is no way to log out the account remotely in the lost phone but the first measure is to change the account password and report the lost phone to the service provider. 

    Regarding your other concerns, we advise submitting this as feedback using the link below: 

    http://feedback.live.com

    Send us your ideas, requests or comments about Hotmail and other related services. Although we can't directly respond to your feedback, we'll use it to improve our products and services.

    Thanks!

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  4. Anonymous
    2012-11-25T19:15:58+00:00

    Again, I am rather surprised that Microsoft has created this unnecessary security hole.  Sadly, very few people seem to understand this; if they did, they would abandon hotmail.  I know that I have.  Yahoo allows viewing of recent logins, and Gmail allows viewing recent logins plus a button to log out all sessions.  Has any of this thread been discussed with Microsoft developers?

    I dont understand why you would point me to WINDOWS FEEDBACK.  This is not a windows issue.  This is a hotmail issue.  I am pretty sure that WINDOWS is not mentioned in this thread at all, except that the messenger client is called WINDOWS LIVE MESSENGER.

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