Lost/stolen iphone - how to log out of Hotmail remotely

Anonymous
2012-05-14T05:39:14+00:00

My iPhone has been stolen and I am concerned because there is a browser window open and logged in to Hotmail. 

How can I log out of all Hotmail sessions, thereby closing the one on the iPhone remotely?

There is also a quick link to email on the homepage of the iPhone, but I have changed the Hotmail password which I believe stops this working, whereas the browser window stays logged in even after the password has been changed.

I have found advice elsewhere that says you can log out of all sessions by going to "options", "personal", but I cannot find these options on my Hotmail.

***Post moved by the moderator to the appropriate forum category.***

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2015-03-22T15:40:00+00:00

Hi Gazonito,

Sorry for the delay in replying.

Apologize for the inconvenience caused to you.

I suggest you to leave your feedback regarding this product.

Click the “Give us feedback” link from this article and proceed further.

Alternatively, once you login to your account, click the gear icon and click on “feedback”.

Outlook help: http://windows.microsoft.com/en-US/windows/outlook-help

Thank you.

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  1. Anonymous
    2016-08-11T23:37:32+00:00

    Hi Guys.

    In the new Outlook-Hotmail hybrd thingo, It looks like if you click on the cog on the top right, next to your avatar, click "Options" on the left. Click "General" and then click "Mobile Devices". From there you can block/remove devices.

    This might only stop syncing though.

    Hope I helped a bit! :-)

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  2. Anonymous
    2016-08-13T16:59:13+00:00

    Changing your password will prevent the account from staying signed in on your lost or stolen iPhone. The feature that you're looking for (log out all session) is no longer available in Hotmail.

    this is nice, but if one's phone been stolen (like mine yesterday at the airport gate) then you cannot really change password, since you have to confirm texted code - that is sms message to the phone which is stolen.

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  3. Anonymous
    2016-09-08T22:36:37+00:00

    It doesn't just let you "change the password" though. It changes your security setting which means NOTHING changes for 30 days.

    I truly truly loathe the security functionality of hotmail....

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  4. Anonymous
    2016-09-09T18:39:29+00:00

    Hi,

    Can you send us a screenshot of the options you have on your end so that we will be on the same page and will know how to assist you better? Also, it would be best if you can provide us the screenshot of the message you are getting when you try to change the password.

    We look forward to your reply.

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