Lost/stolen iphone - how to log out of Hotmail remotely

Anonymous
2012-05-14T05:39:14+00:00

My iPhone has been stolen and I am concerned because there is a browser window open and logged in to Hotmail. 

How can I log out of all Hotmail sessions, thereby closing the one on the iPhone remotely?

There is also a quick link to email on the homepage of the iPhone, but I have changed the Hotmail password which I believe stops this working, whereas the browser window stays logged in even after the password has been changed.

I have found advice elsewhere that says you can log out of all sessions by going to "options", "personal", but I cannot find these options on my Hotmail.

***Post moved by the moderator to the appropriate forum category.***

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2015-03-22T15:40:00+00:00

Hi Gazonito,

Sorry for the delay in replying.

Apologize for the inconvenience caused to you.

I suggest you to leave your feedback regarding this product.

Click the “Give us feedback” link from this article and proceed further.

Alternatively, once you login to your account, click the gear icon and click on “feedback”.

Outlook help: http://windows.microsoft.com/en-US/windows/outlook-help

Thank you.

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  1. Anonymous
    2015-08-27T15:47:14+00:00

    I have the same problem and have troublshot it for hours.  It comes down to when my account is signed in on my phone or ipad or tablet I can still use it as normal even after changing my password and turning on 2 part authentication and whatever else there is to do.  My sister has been telling me about Lynix and I'm now giving it serious consideration.  I am so disappointed in Microsoft

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  2. Anonymous
    2015-09-10T06:57:01+00:00

    I'm so frustrated because I lost my phone and after reading this discussion that has been going on for 3 years I'm even for frustrated. My email is setup on my phone. Meaning if it lands in the wrong hands, I'm screwed!!!! Disappointed!!!!

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  3. Anonymous
    2015-10-10T06:15:27+00:00

    YES I FOUND IT TRULY UNPROFESSIONAL FOR MICROSOFT TO NOT HAVE SUCH IMPORTANT FEATURES IMPLEMENTED IN THEIR SYSTEM.

    SADLY I HAD LOST MY PHONE RECENTLY AND WAS HANGING WITH SUCH BRAINSTORMING ISSUE TO LOGGING OUT MY ACCOUNT FROM ALL MY ACTIVE DEVICES.

    I THINK MICROSOFT SHOULD IMPLEMENT SUCH FEATURES IN THEIR SYSTEM ASAP.

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  4. Anonymous
    2015-11-15T04:54:07+00:00

    Hi,

    Changing your password will prevent the account from staying signed in on your lost or stolen iPhone. The feature that you're looking for (log out all session) is no longer available in Hotmail.

    Please be informed that when you change your password, the system will redirect you to sign in page and enter the new password. In this way, it will break any connection and prevent "if someone" has tried to access your account on your lost\stolen iPhone.

    Thanks!

    Hi, this did not work for me. I've changed my password so many times and there is a device that is still logged in whether I changed the password or not. What other suggestions are there? because I no longer have the device

    Thanks in advance!

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