Lost/stolen iphone - how to log out of Hotmail remotely

Anonymous
2012-05-14T05:39:14+00:00

My iPhone has been stolen and I am concerned because there is a browser window open and logged in to Hotmail. 

How can I log out of all Hotmail sessions, thereby closing the one on the iPhone remotely?

There is also a quick link to email on the homepage of the iPhone, but I have changed the Hotmail password which I believe stops this working, whereas the browser window stays logged in even after the password has been changed.

I have found advice elsewhere that says you can log out of all sessions by going to "options", "personal", but I cannot find these options on my Hotmail.

***Post moved by the moderator to the appropriate forum category.***

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2015-03-22T15:40:00+00:00

Hi Gazonito,

Sorry for the delay in replying.

Apologize for the inconvenience caused to you.

I suggest you to leave your feedback regarding this product.

Click the “Give us feedback” link from this article and proceed further.

Alternatively, once you login to your account, click the gear icon and click on “feedback”.

Outlook help: http://windows.microsoft.com/en-US/windows/outlook-help

Thank you.

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  1. Anonymous
    2015-02-19T13:45:07+00:00

    I can't believe it's been 3 years now without a solution for this quit serious issue. I changed my hotmail password on my laptop, however i can still access the email from my Android phone email app with the old password unchanged. What happens now if my phone is in the wrong hands? 

    Why 3 years Microsoft cannot come to a solution?

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  3. Anonymous
    2014-11-18T20:26:54+00:00

    Hi Audrey,

    Is Microsoft/ Outlook planning on creating this feature in future? I'm currently logged into my hotmail account on a computer in a public place with no way of signing out. Remote log out is available with other email and social network providers that I use but for some reason Microsoft (one of the biggest and pobably the most renowned IT company) does not have this feature available.

    Also I can check to see when I have signed in in the past and the location / IP addresses which is a useful feature, however it does not provide me with any information as to whether I am still currently signed in or if I have been signed out in that location, surely this would be a useful improvement. I'll submit a feedback form as well, however I'd greatly appreciate it if the moderators who read this could bring up the issue too.

    Thanks.

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  4. Anonymous
    2014-10-20T12:32:56+00:00

    now that messenger is no longer available???

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