Lost/stolen iphone - how to log out of Hotmail remotely

Anonymous
2012-05-14T05:39:14+00:00

My iPhone has been stolen and I am concerned because there is a browser window open and logged in to Hotmail. 

How can I log out of all Hotmail sessions, thereby closing the one on the iPhone remotely?

There is also a quick link to email on the homepage of the iPhone, but I have changed the Hotmail password which I believe stops this working, whereas the browser window stays logged in even after the password has been changed.

I have found advice elsewhere that says you can log out of all sessions by going to "options", "personal", but I cannot find these options on my Hotmail.

***Post moved by the moderator to the appropriate forum category.***

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2015-03-22T15:40:00+00:00

Hi Gazonito,

Sorry for the delay in replying.

Apologize for the inconvenience caused to you.

I suggest you to leave your feedback regarding this product.

Click the “Give us feedback” link from this article and proceed further.

Alternatively, once you login to your account, click the gear icon and click on “feedback”.

Outlook help: http://windows.microsoft.com/en-US/windows/outlook-help

Thank you.

Was this answer helpful?

40+ people found this answer helpful.
0 comments No comments

56 additional answers

Sort by: Newest
  1. Anonymous
    2012-11-05T17:44:35+00:00

    Thanks. 

    so when i explain this to my wife (low computer literacy), how do i get her to enter comments without displaying her email address and without the response going back to her hotmail account, which is likely being read by others.

    The IP logons will show whether or not the password was hacked, but the PW has been changed.  Now we need hotmail to close every session and force new logons.

    Gmail has this.  Why doesnt hotmail?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2012-11-05T17:15:27+00:00

    Hi Devicedoc,

    I am sorry if I wasn't specific enough on my last post. I stand corrected. However, please understand that it was written in consideration of a more "generalized" situation when a laptop got lost - that is where browsers are normally closed. In fact I've reproduced your steps and came up with the same results:

    1. I signed-in to my account on Computer 1, then left the browser open
    2. Signed-in to the same account on Computer 2, then changed the password
    3. Got back to the currently signed-in account on Computer 1 and I was still able to access it without any prompts at all whatsoever
    4. Refreshed the page on Computer 1 and still the page appeared accessible

    I just have to emphasize here though that I easily changed the password because I personally know it. So given a real situation where a "third person" doesn't know anything about your code, he would really find it tough to crack in.

    Essentially, this is an area where our Product Group has to work on so I have forwarded the details to them. You may also send your Feedback personally by filling out this form. Please be certain that your comments would be considered as it helps them improve Hotmail services.

    Lastly, you could actually request for a copy of the IP login history of your account. You just need to post this in the Microsoft account forum as it is best addressed there.

    Best Regards!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2012-11-04T22:54:03+00:00

    Hi,

    I am sorry for the confusion. As with the case of a Hotmail account configured on a device (iPad), it has to be manually removed or in your case broke a connection to interrupt syncing. This is due to the nature of how an email address is being configured on a mobile phone.

    On the contrary, please be assured that this is quite different with laptops as Hotmail is being accessed using a web browser. So provided that the laptop user did not set to auto-sign to his account then everything's safe.

    Regards!

    THIS IS INCORRECT !

    I just did the same thing with two computers

    Log into hotmail computer 1

    Leave browser open

    Go to another computer

    Log into hotmail computer 2

    Change password computer 2

    Log out hotmail computer 2

    Log into hotmail computer 2 to verify new password

    Go back to computer 1 and send / receive email

    This is a problem.  I am dumbfounded that microsoft does not have

    IP logon list to review issues when there is a question of hotmail hack

    Drop all hotmail signins whenever I get paranoid

    I dont understand why this feature is not present in hotmail.  It offers a lot of security and no downside.

    to protect the users of hotmail and the other various microsoft log-in products, like this forum.

    My wife just called me to tell me that she thinks that someone is reading her email at a place where she might have left the browser open.  How are we supposed to fix that?

    This is truly a really bad setup.

    Was this answer helpful?

    100+ people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2012-10-15T21:59:53+00:00

    Hi,

    I am sorry for the confusion. As with the case of a Hotmail account configured on a device (iPad), it has to be manually removed or in your case broke a connection to interrupt syncing. This is due to the nature of how an email address is being configured on a mobile phone.

    On the contrary, please be assured that this is quite different with laptops as Hotmail is being accessed using a web browser. So provided that the laptop user did not set to auto-sign to his account then everything's safe.

    Regards!

    Was this answer helpful?

    0 comments No comments