Lost/stolen iphone - how to log out of Hotmail remotely

Anonymous
2012-05-14T05:39:14+00:00

My iPhone has been stolen and I am concerned because there is a browser window open and logged in to Hotmail. 

How can I log out of all Hotmail sessions, thereby closing the one on the iPhone remotely?

There is also a quick link to email on the homepage of the iPhone, but I have changed the Hotmail password which I believe stops this working, whereas the browser window stays logged in even after the password has been changed.

I have found advice elsewhere that says you can log out of all sessions by going to "options", "personal", but I cannot find these options on my Hotmail.

***Post moved by the moderator to the appropriate forum category.***

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2015-03-22T15:40:00+00:00

Hi Gazonito,

Sorry for the delay in replying.

Apologize for the inconvenience caused to you.

I suggest you to leave your feedback regarding this product.

Click the “Give us feedback” link from this article and proceed further.

Alternatively, once you login to your account, click the gear icon and click on “feedback”.

Outlook help: http://windows.microsoft.com/en-US/windows/outlook-help

Thank you.

Was this answer helpful?

40+ people found this answer helpful.
0 comments

56 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2013-09-24T08:28:55+00:00

    That could have been a great tip, however....we now have to upgrade to Skype and there this great setting is nowhere to be found...suggestions?

    Why can't I just set it up in Outlook or Hotmail anymore?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-01-02T16:50:07+00:00

    I do not understand why MODERATORS continue to hand out incorrect information.

    Yes, the user should change their password and any security questions.  But this will not fix the problem, and it WILL NOT LOG THE USER OFF THAT COMPUTER.

    This remains a HUGE security hole. 

    If a hotmail user logs into hotmail (not windows live) on a public computer, then walks away, forgetting to sign off, the hotmail account is open to read, send, etc, until

    someone graciously logs the errant user off

    the browser is closed

    the computer is shut off

    What's the best fix?

    Get a GMAIL account

    go to the original hotmail account.  set the profile to forward all mail to gmail and NOT store a copy.

    then the hotmail account will no longer receive new messages.  but the old messages will be available for reading, downloading, forwarding, etc.

    HOTMAIL SHOULD PROVIDE A WAY TO LOG OFF ALL SESSIONS.  AND THEY SHOULD DO IT SOON.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2013-01-02T13:18:51+00:00

    Hi KazuhikoAlex,

    If you think that someone is accessing you account, then the first thing you need to do is to change your password and your Secret Question / Secret Answer. To change them, just refer to the links below:

    Reset Password

    Security Info

    In addition, I advise that you also submit a feedback for this matter on the link below:

    Give us your feedback

    Thank you.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2013-01-02T01:15:56+00:00

    Hi, I would like to ask, is there any other methods to solve such problem? I think this is a serious matter as it affects our privacy, when our phone/laptops are gone, as a Hotmail user, we should able to sign out all the other devices that are attached with password. Right now my account are being access by other but i cant do anything with it.

    Was this answer helpful?

    0 comments