Lost/stolen iphone - how to log out of Hotmail remotely

Anonymous
2012-05-14T05:39:14+00:00

My iPhone has been stolen and I am concerned because there is a browser window open and logged in to Hotmail. 

How can I log out of all Hotmail sessions, thereby closing the one on the iPhone remotely?

There is also a quick link to email on the homepage of the iPhone, but I have changed the Hotmail password which I believe stops this working, whereas the browser window stays logged in even after the password has been changed.

I have found advice elsewhere that says you can log out of all sessions by going to "options", "personal", but I cannot find these options on my Hotmail.

***Post moved by the moderator to the appropriate forum category.***

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2015-03-22T15:40:00+00:00

Hi Gazonito,

Sorry for the delay in replying.

Apologize for the inconvenience caused to you.

I suggest you to leave your feedback regarding this product.

Click the “Give us feedback” link from this article and proceed further.

Alternatively, once you login to your account, click the gear icon and click on “feedback”.

Outlook help: http://windows.microsoft.com/en-US/windows/outlook-help

Thank you.

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  1. Anonymous
    2013-01-02T16:50:07+00:00

    I do not understand why MODERATORS continue to hand out incorrect information.

    Yes, the user should change their password and any security questions.  But this will not fix the problem, and it WILL NOT LOG THE USER OFF THAT COMPUTER.

    This remains a HUGE security hole. 

    If a hotmail user logs into hotmail (not windows live) on a public computer, then walks away, forgetting to sign off, the hotmail account is open to read, send, etc, until

    someone graciously logs the errant user off

    the browser is closed

    the computer is shut off

    What's the best fix?

    Get a GMAIL account

    go to the original hotmail account.  set the profile to forward all mail to gmail and NOT store a copy.

    then the hotmail account will no longer receive new messages.  but the old messages will be available for reading, downloading, forwarding, etc.

    HOTMAIL SHOULD PROVIDE A WAY TO LOG OFF ALL SESSIONS.  AND THEY SHOULD DO IT SOON.

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  2. Anonymous
    2012-11-05T18:18:55+00:00

    This is horrible. Not only does Hotmail suck in comparison to gmail but the users are doing testing for them and telling them how their product work. This forum is to get answers from you and not for us to tell you how your product work. 

    You lied (or atleast didn't know which is same) on my last thread. I'm stuck with Hotmail because I got it way back but pls you guyz need to step up as well.

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  3. Anonymous
    2012-11-05T17:44:35+00:00

    Thanks. 

    so when i explain this to my wife (low computer literacy), how do i get her to enter comments without displaying her email address and without the response going back to her hotmail account, which is likely being read by others.

    The IP logons will show whether or not the password was hacked, but the PW has been changed.  Now we need hotmail to close every session and force new logons.

    Gmail has this.  Why doesnt hotmail?

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  4. Anonymous
    2012-10-11T16:29:58+00:00

    Hi,

    Once you changed your password, not in your ipad, the other user will not be able to get into your account already. Should your client do some activities in your account as you forgot to logged out, your client won't be able to continue on as he/she will be prompted with the sign in page.

    Thanks!

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