Cannot login to Outlook due to error "Something went wrong.."

Anonymous
2012-09-17T16:29:18+00:00

Original title: Outlook LIVE (outlook.com) "Something went wrong and we can't sign you in right now. Please try again later".

I have a custom domain running Outlook LIVE through outlook.com.  I've had an old passport account which has been with me for a long time but didn't used to have email associated with it.  I recently updated it to have email enabled, but I'm not able to login to outlook live with that account.

How can I get around the "Something went wrong and we can't sign you in right now. Please try again later" error, or determine what the problem is?  I waited about a month but I'm still having the same problem.  I would really like to get email onto this account since it's the account I have all of my other things (xbox, phone, win8) pointed to.

Thanks

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

134 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2016-02-10T22:55:39+00:00

    Funny. Problem is: "Can't log in to Outlook"  and the solution is "Log in to Outlook"!

    Was this answer helpful?

    0 comments
  2. Anonymous
    2016-02-14T02:46:25+00:00

    I am having the same problem. I can't log in and keep getting (Something went wrong and we can't sign you in right now. Please try again later.)

    I need help please!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2016-02-25T19:54:10+00:00

    I have had this problem for over three weeks and still do. I am amazed to see if I may some lame solutions but thank you but even more amazed that a solution is still not available. I did a lot of research before I decided on Outlook.com. Moved from gmail to outlook.com and initially I was quite satisfied with outlook.com. I maintain two outlook.com accounts and upgraded one of them to the new look. That's where the problem started. I hate the new look and cannot revert back to the original and its my new look account is what always gives me

    :-(

    Something went wrong

    X-ClientId: ATMZ - OBP1 - YUOD - 4NTIUNCKCG

    X-OWA-Error: Microsoft.Exchange.Data.Storage.DatabaseNotFoundException

    X-OWA-Version: 15.1.409.24

    X-FEServer: BLUPR11CA0081

    X-BEServer: SN1PR0201MB1870

    Date: 2/25/2016 7:33:49 PM

    My suggestion to whoever that is looking into a solution should look at what changed with the new look.

    I can use F/F to access this account so the problem is mainly in Explorer 11

    Was this answer helpful?

    0 comments
  4. Anonymous
    2016-03-22T18:18:56+00:00

    Go to your Control Panel - click on Internet Options - go to Security tab - click on Trusted Sites-    Delete any programs that refer to email-try to login to Outlook - your outlook should work!

    Was this answer helpful?

    0 comments
  5. Anonymous
    2016-03-29T15:40:03+00:00

    help when ever i log in it goes to my inbox then it says error

    your mailbox isnt avaiable right now plz wait 30 seconds and try to access it again

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments