Cannot login to Outlook due to error "Something went wrong.."

Anonymous
2012-09-17T16:29:18+00:00

Original title: Outlook LIVE (outlook.com) "Something went wrong and we can't sign you in right now. Please try again later".

I have a custom domain running Outlook LIVE through outlook.com.  I've had an old passport account which has been with me for a long time but didn't used to have email associated with it.  I recently updated it to have email enabled, but I'm not able to login to outlook live with that account.

How can I get around the "Something went wrong and we can't sign you in right now. Please try again later" error, or determine what the problem is?  I waited about a month but I'm still having the same problem.  I would really like to get email onto this account since it's the account I have all of my other things (xbox, phone, win8) pointed to.

Thanks

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-11-15T12:15:48+00:00

    fix outlook account

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  2. Anonymous
    2017-11-15T12:14:53+00:00

    My outlook account do not work

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  3. Anonymous
    2017-10-17T09:18:30+00:00

    Same problem.

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  4. Anonymous
    2017-09-30T08:29:41+00:00

    Hello,

    One of the possible reasons why you are experiencing this error is because your server is currently under maintenance. For us to rule out this possible reason, I suggest that you visit this linkto check the status of your server.

    Once you are inside the link, kindly click on the service that you are having problems with. In this case, you have to select Outlook.

    However, I've created a private message wherein you can put the email address in question so we can investigate your account on our end. Just click the red link You have a private reply to this message located above your post.

    Also, you need to login/signed in to this post forum for you to view the link. Please confirm here in the public forum once you've provided the needed information.

    Thanks!

    I'm having the same problems as everyone else. I tried detecting my server and it comes back with the diagnostic result that Windows cannot automatically detect this servers proxy settings. Several of the error messages I've had when trying to open outlook live have been that the server or settings to do with my mailbox cannot be detected. I tried to go in and set up a new mailbox with the same credentials, just to see if the information had been corrupted but it said that I couldn't use that name as a mailbox with that username already existed. So over to you guys now. Beginning to think I should have just stuck with Gmail.

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  5. Anonymous
    2017-09-14T14:36:44+00:00

    I'm so sorry; I have a lot of problems with outlook; live; Hotmail and it is the same problem with me without solving  sorry; no one can help me even Microsoft itself; I switch to gmail and accept my loss of a lot of messages on Hotmail; Thx

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