Cannot login to Outlook due to error "Something went wrong.."

Anonymous
2012-09-17T16:29:18+00:00

Original title: Outlook LIVE (outlook.com) "Something went wrong and we can't sign you in right now. Please try again later".

I have a custom domain running Outlook LIVE through outlook.com.  I've had an old passport account which has been with me for a long time but didn't used to have email associated with it.  I recently updated it to have email enabled, but I'm not able to login to outlook live with that account.

How can I get around the "Something went wrong and we can't sign you in right now. Please try again later" error, or determine what the problem is?  I waited about a month but I'm still having the same problem.  I would really like to get email onto this account since it's the account I have all of my other things (xbox, phone, win8) pointed to.

Thanks

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2012-10-25T04:01:57+00:00

    Same problem here with my edu outlook live email.

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  2. Anonymous
    2012-10-24T16:14:07+00:00

    I'm having this same problem. Any UPDATE?  Anyone out there?

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  3. Anonymous
    2012-10-17T22:18:01+00:00

    Hey,

    I tried again and after a bunch of page reloads (or navigations) while it tried to sign-in, I ended up on the same Outlook Live page with the "Something went wrong and we can't sign you in right now.  Please try again later" error message.

    Looks like it's not working.  Can someone take a look at the account and help see what the problem might be?

    Thanks

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  4. Anonymous
    2012-10-17T19:53:00+00:00

    Hi Hari Seldon,

    Please be informed that the issue should already been fixed. Please try accessing your account now.

    Thanks!

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  5. Anonymous
    2012-10-09T15:52:15+00:00

    Any update on this?  It's been another 2 weeks.  I wrote back to the private message right away, but I haven't heard anything back.

    Thanks

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