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Original title: Outlook LIVE (outlook.com) "Something went wrong and we can't sign you in right now. Please try again later".
I have a custom domain running Outlook LIVE through outlook.com. I've had an old passport account which has been with me for a long time but didn't used to have email associated with it. I recently updated it to have email enabled, but I'm not able to login to outlook live with that account.
How can I get around the "Something went wrong and we can't sign you in right now. Please try again later" error, or determine what the problem is? I waited about a month but I'm still having the same problem. I would really like to get email onto this account since it's the account I have all of my other things (xbox, phone, win8) pointed to.
Thanks
Managing personal Outlook.com account settings, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I just started having this issue as well.
After some quick looking around, I stumbled into this:
http://support.microsoft.com/kb/2961715
Although I'm not running an exchange server on my computer, and the administrator has the permissions locked down...
I am having the same problem, too, with one of my four computers -- a Dell Venue 8 Pro tablet running Windows 8.1. Issue has been going on for over a week. All the other computers (Lenovo desktop, Surface Pro, Surface Pro 2, ASUS eeeSlate, all running the same OS) can access just fine.
Help!
Tried to reset my password but still...failed to log in.
This is 2nd time i have this problem,.
tried on my phone but same...
Hi Sbili1,
I understand that you are facing the same issue, you're can't access your account. However, you have mentioned that you're able to access your account on your laptop.
Kindly confirm if you are also receiving the same error message "Something went wrong and we cannot log you in right now. Try again later". Please be informed that this issue should be fixed now. We recommend that you try to sign in again to your account and check if you'll have the same problem.
If you are receiving the error message above or if you'll encounter it again, you may find this link helpful.
If issue still persist, we’ll be asking you to provide the affected email address on the Private message that I’ve created for you. Kindly click on "You have a private reply to this message" link just above your post to view the message. Note that you need to be signed in to the Microsoft Community to view the link.
Once you have provided the above information, we will be able to have a deeper look on this. We look forward to working with you to resolve this issue.
Regards.
I'm having this problem but only on my desktop computer. I can access my email on my laptop just fine. I thought maybe it was that I accidentally deleted something that caused it, but I reinstalled Hotmail on my computer and it still doesn't work. I restored my computer to an earlier date when I know it worked and that didn't fix it either.