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Original title: Outlook LIVE (outlook.com) "Something went wrong and we can't sign you in right now. Please try again later".
I have a custom domain running Outlook LIVE through outlook.com. I've had an old passport account which has been with me for a long time but didn't used to have email associated with it. I recently updated it to have email enabled, but I'm not able to login to outlook live with that account.
How can I get around the "Something went wrong and we can't sign you in right now. Please try again later" error, or determine what the problem is? I waited about a month but I'm still having the same problem. I would really like to get email onto this account since it's the account I have all of my other things (xbox, phone, win8) pointed to.
Thanks
Managing personal Outlook.com account settings, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I solved by doing a IE reset (options, advanced, reset settings), at the cost of losing all the customisation, passwords, and so on. Shame that MS was not able to help us on this one over so many years.
... and now it's back. Seems the IE reset was only a temporary solution.
maTTeo
hotmail won't allow log in so that is the initial problem!
Jacquilyn_C you are a typlical Microsoft solution provider. Your instruction says,
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But do you know the issue is to login to hotmail itself at first point !!!!!!!
Same problem appeared here few days ago. Using IE11.
If I use Chrome, it works.
Also, it is not a IE11 issue, because it also does work using IE11 InPrivate mode!
I solved by doing a IE reset (options, advanced, reset settings), at the cost of losing all the customisation, passwords, and so on. Shame that MS was not able to help us on this one over so many years.
maTTeo
I had the same problem for months. What worked for me was to go to Internet option-Click security tab-click on trusted sites ,a box will open just below says site-click site box-in the list that pops up delete anything that refers to email. some are mail.live.com
Hope this works for you