Cannot login to Outlook due to error "Something went wrong.."

Anonymous
2012-09-17T16:29:18+00:00

Original title: Outlook LIVE (outlook.com) "Something went wrong and we can't sign you in right now. Please try again later".

I have a custom domain running Outlook LIVE through outlook.com.  I've had an old passport account which has been with me for a long time but didn't used to have email associated with it.  I recently updated it to have email enabled, but I'm not able to login to outlook live with that account.

How can I get around the "Something went wrong and we can't sign you in right now. Please try again later" error, or determine what the problem is?  I waited about a month but I'm still having the same problem.  I would really like to get email onto this account since it's the account I have all of my other things (xbox, phone, win8) pointed to.

Thanks

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2016-06-08T01:17:59+00:00

    Hi,

    To get a better clarity about the issue, please provide the details below:

    1. How do you access your account? Is it through browser, email client or mail app?
    2. Did you make any changes prior to the issue?
    3. When you log into your account does it say Outlook.com or Outlook Email/Mail at the top left corner?

    Meanwhile, I suggest you to access your account through different browser and check if the issue persists.

    Please post back with the updated status regarding issue with accessing account, we will be happy to assist you further.

    Thank you.

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  2. Anonymous
    2016-06-07T10:30:20+00:00

    Since 06/06/2016 i have not been able to log in to my Emails in outlook i have had my account for long time and that is where all my important Emails are i have signed into my Microsoft account but it will not sign into my inbox for me i keep getting this message (Something went wrong and we can't sign you in right now. Please try again later.)

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  3. Anonymous
    2016-05-20T09:25:59+00:00

    This worked for me -no problems for several months-

    Open control panel - click on Internet Options - go to Security tab and click on it.Go to trusted sites.  You will see a box that say SITES- a list of trusted sites will appear - delete any site that refers to email - outlook - email - live - etc. - go to you email. You should be all set. If not try try to login in to Windows Live 2012. Your emails also appear here. Hope this helps

    Michelle

    This has been suggested many times in this thread. It does not work - at least for me.

    I have NO trusted sites in that list to remove. None at all.

    maTTeo

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  4. Anonymous
    2016-05-19T12:14:27+00:00

    This worked for me -no problems for several months-

    Open control panel - click on Internet Options - go to Security tab and click on it.Go to trusted sites.  You will see a box that say SITES- a list of trusted sites will appear - delete any site that refers to email - outlook - email - live - etc. - go to you email. You should be all set. If not try try to login in to Windows Live 2012. Your emails also appear here. Hope this helps

    Michelle

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  5. Anonymous
    2016-05-19T03:29:32+00:00

    I'm having this same problem but I am using Chrome. Only way to TEMPORARILY fix is by clearing internet settings.

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