Cannot login to Outlook due to error "Something went wrong.."

Anonymous
2012-09-17T16:29:18+00:00

Original title: Outlook LIVE (outlook.com) "Something went wrong and we can't sign you in right now. Please try again later".

I have a custom domain running Outlook LIVE through outlook.com.  I've had an old passport account which has been with me for a long time but didn't used to have email associated with it.  I recently updated it to have email enabled, but I'm not able to login to outlook live with that account.

How can I get around the "Something went wrong and we can't sign you in right now. Please try again later" error, or determine what the problem is?  I waited about a month but I'm still having the same problem.  I would really like to get email onto this account since it's the account I have all of my other things (xbox, phone, win8) pointed to.

Thanks

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2015-08-27T11:40:40+00:00

    For the past week I too have had the same problem. I cannot get my emails.  I have very important messages I need to retrieve. It looks like no one really knows what has happened. I have tried all you have suggested and nothing is working, Please is there any update or fix for this. I NEED THOSE EMAILS!!!!! 

    Do not reply to the Hotmail email because it don't work.

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  2. Anonymous
    2014-12-19T20:03:06+00:00

    I did a lot of reading and trying everything suggested - to no avail --  UNTIL - I found one post in another forum.  I tried using a different computer and I was able to get into the email account. The issue must be centered around a local security setting somewhere in the registry.

    You can do a workaround by right clicking the IE icon and running in Administrator mode.

    It works. It's not a sleek explanation, and is not a fix - but it does work.

    Good Luck all.

    Gary

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  3. Anonymous
    2014-10-24T19:52:05+00:00

    I just started having this issue as well.

    After some quick looking around, I stumbled into this:

    http://support.microsoft.com/kb/2961715

    Although I'm not running an exchange server on my computer, and the administrator has the permissions locked down...

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  4. Anonymous
    2014-02-02T17:28:18+00:00

    I am having the same problem, too, with one of my four computers -- a Dell Venue 8 Pro tablet running Windows 8.1. Issue has been going on for over a week. All the other computers (Lenovo desktop, Surface Pro, Surface Pro 2, ASUS eeeSlate, all running the same OS) can access just fine.

    Help!

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  5. Anonymous
    2013-12-20T02:44:14+00:00

    Tried to reset my password but still...failed to log in.

    This is 2nd time i have this problem,.

    tried on my phone but same...

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