Cannot login to Outlook due to error "Something went wrong.."

Anonymous
2012-09-17T16:29:18+00:00

Original title: Outlook LIVE (outlook.com) "Something went wrong and we can't sign you in right now. Please try again later".

I have a custom domain running Outlook LIVE through outlook.com.  I've had an old passport account which has been with me for a long time but didn't used to have email associated with it.  I recently updated it to have email enabled, but I'm not able to login to outlook live with that account.

How can I get around the "Something went wrong and we can't sign you in right now. Please try again later" error, or determine what the problem is?  I waited about a month but I'm still having the same problem.  I would really like to get email onto this account since it's the account I have all of my other things (xbox, phone, win8) pointed to.

Thanks

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-05-22T04:10:41+00:00

    Same issue here, and it also happen around the time of 18 May when the above poster also report the issue.

    It seems to be affecting many people rather than an isolated incidence.

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  2. Anonymous
    2017-05-18T04:55:44+00:00

    Hi Hari,

    I'd like to say that I'm having the exact same problem and no reply on here has been able to figure this out yet. Pretty sad customer service for a company as big as microsoft. They shouldn't charge $110 for an app that doesn't even work on a browser.

    I don't know why this happens, It works on my laptop and phone fine. I am sending this on a pretty top of the line PC that I just finished building. For a post that has 27000 views, you'd think they'd try to satisfy customers.

    Good Luck,

    Jon

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  3. Anonymous
    2017-04-15T15:05:05+00:00

    the problem is i can't sign in to my outlook email i can't check inbox or anything

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  4. Anonymous
    2017-04-13T17:51:37+00:00

    Hi Nathan,

    We would like to the troubleshooting steps that you have performed to avoid us from providing the same steps that you already did and from the steps gives from this thread.

    Please try using a different browser in logging in to Outlook.com, if you have not tried it yet.

    Looking forward to your reply.

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  5. Anonymous
    2017-04-11T15:30:10+00:00

    the problem is i can't sign in to my outlook email i can't check inbox or anything

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