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Original title: Outlook LIVE (outlook.com) "Something went wrong and we can't sign you in right now. Please try again later".
I have a custom domain running Outlook LIVE through outlook.com. I've had an old passport account which has been with me for a long time but didn't used to have email associated with it. I recently updated it to have email enabled, but I'm not able to login to outlook live with that account.
How can I get around the "Something went wrong and we can't sign you in right now. Please try again later" error, or determine what the problem is? I waited about a month but I'm still having the same problem. I would really like to get email onto this account since it's the account I have all of my other things (xbox, phone, win8) pointed to.
Thanks
Managing personal Outlook.com account settings, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I used the link and it says "Running Normally" for my service.
I've replied to the private message with my account information.
Thanks
Hello,
One of the possible reasons why you are experiencing this error is because your server is currently under maintenance. For us to rule out this possible reason, I suggest that you visit this linkto check the status of your server.
Once you are inside the link, kindly click on the service that you are having problems with. In this case, you have to select Outlook.
However, I've created a private message wherein you can put the email address in question so we can investigate your account on our end. Just click the red link You have a private reply to this message located above your post.
Also, you need to login/signed in to this post forum for you to view the link. Please confirm here in the public forum once you've provided the needed information.
Thanks!
I've had the same issue. I called the technical support and they sent me through every step multiple times. Then told me if I wanted 100% issue resolution, I'd have to pay a fee....$149.99 fee BTW. For an issue THEY CREATED. I went and created a new Outlook email to see if it was a computer issue and I generated, logged in, emailed from that new acct without this error message.
They're holding my acct hostage basically.
I am also having this same problem getting the "Something went wrong and we cant sign you in right now" message. I have tried various fixes including those suggested on this thread to no avail.
Hi Hari Seldon,
Please be informed that the issue should already been fixed. Please try accessing your account now.
Thanks!