Unable to delete contacts.

Anonymous
2012-10-30T21:11:30+00:00

I called Microsoft's 800 number for technical support and they say that the only support is Microsoft Community.

The Microsoft representative says that this is the only forum or place to get help.  Are there any Microsoft employees who can help me with my Hotmail/Outlook.com issue?

I am not able to delete contacts from my Hotmail/Outlook.com account.   (And, yes, I have cleared my cache, I've got the latest browser versions, the  issue is the same on multiple computers with various browsers.) 

Can ANYONE help me???????

(Original title: hotmail/outlook.com won't let me delete contacts, what do I do?)

Outlook | Web | Outlook.com | Contacts

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

90 answers

Sort by: Most helpful
  1. Anonymous
    2013-06-14T21:09:35+00:00

    This came from Microsoft Community to my email. It worked for me:

    To remove connection with facebook :

    1. Go to People window > top right, click your name > click Edit Profile
    2. Below your picture, click Manage
    3. If you see your Facebook connected, click on Edit
    4. Click the link Remove this connection completely

    Thanks so much for the above suggestion. My problem was with Gmail and Outlook.  I had deleted all the contacts from my gmail account, but they kept showing up in Outlook and then in WLM.  Your suggestion worked!  I removed the connection between Google and Microsoft.  Of course, it only disconnected the accounts and did not fix the technical issue, but it works for me.

    Thanks again.  Too bad there is no one place to find out how everything works and how to troubleshoot problems.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2013-06-14T14:11:02+00:00

    Hi,

    Welcome to Microsoft Community and thank you for posting the question. I understand that you want to delete all your contacts.  Are the contacts that you were unable to delete are contacts that you imported in your Google account?  If so, please try to unlink your Google account in order to delete it on your contact list and wait for 24 hours for the changes to take effect. 

    Let us know if the issue still persists.

    Thanks!

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2013-06-13T02:21:38+00:00

    I have the SAME problem.

    Its really stupid that the PEOPLE feature is so bad in Outlook.com. I wanted to switch to Windows Phone 8 and looking at this terrible feature in Outlook.com I am skeptical to switch from Android!!!

    Can someone help me delete ALL my contacts in Outlook.com?

    I dont have any apps or services connected to my outlook.com but it shows that my google account is connected.

    Appreciate your help!

    Thanks..

    The issue is NOT with Outlook.

    The problem is CONTACTS/PEOPLE.  It isn't operating correctly.  Mail and calendar are FINE.

    CONTACTS/PEOPLE is a hosed up mess.  It is an abomination.  And not one seems to know why.  This is a ridiculous waste of time.

    Microsoft should be terribly embarrassed. But, from the reaction on "Community" (or should I say "the lack of reaction"), they just don't care.

    There are SO MANY people with problems, I don't know how they can ignore the issues with "CONTACTS/PEOPLE".

    Oh, one last thing, I DID attempt to call Microsoft support..... I actually SPOKE with them...... they told me that "COMMUNITY" is the ONLY support.  Sigh.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2013-05-02T15:06:06+00:00

    Hi Dan8507,

    I apologize for the delayed response. I understand that your Facebook contacts are still showing up despite removing the connection on your end. In this case, kindly please refer to the Social Media moderators for they can provide the best assistance for this issue. You can post your concern on this **link**.

    Please let us know if you have additional questions.

    Thanks!

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2013-04-30T03:21:40+00:00

    I'm still having the issue

    Was this answer helpful?

    0 comments No comments