Now I can't edit contact and add new contact to outlook.com account on my Android phone.

Anonymous
2013-01-16T06:29:35+00:00

I have 2 problems:

  1. The option to edit contacts on my Android phone is no longer listed as an option. I can only view the contacts.
  2. When I want to add new contact on my Android phone, I can only add to my Gmail account.

Any work around for these problem? Apart from switching to WP/Apple.

***Post moved by moderator to appropriate forum category.***

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2014-02-06T02:41:40+00:00

    I have a Nexus 5 with the latest KitKat update. I have set up Outlook.com app and also set up the Exchange server with the hotmail settings.  I can now sync contacts, calendar, and email, as well as folders. However I get 2 calendar events for every event I make. Minor problem and i am not going to waste time to find out why. Just happy it works. I am not using the built in android email app.

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  2. Anonymous
    2014-02-06T00:14:53+00:00

    I have come across this thread after recently suffering the same problems using my Android 4.2.1 phone. I have outlook.com syncing via Exchange Active Sync. Emails and Calendar work fine however Contacts do not. They sync initially as expected, but no changes/deletions/additions are synchronised. I'm not sure how long this has been an issue as I only just noticed it. I have reset my phone and recreated Corporate accounts but still no luck after the initial sync.

    Exchange active sync works fine with other email servers (eg my work) including 2 way contact sync.

    Microsoft, can you please look into this. There are many discussions about the problem so appears to be wide spread.

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  3. Anonymous
    2014-01-31T01:40:25+00:00

    There may be other email apps that display Outlook subfolders but the only one I've tried that does this is the Outlook app. I also had the misguided thought that it would work better with Microsoft Outlook accounts.

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  4. Brian Tillman [Outlook MVP 2007-2019] 25,915 Reputation points
    2014-01-31T01:03:17+00:00

    It adds only one advantage that I can find.  The built-in Email app can't sync more than 30 days of messages.  The Outlook.com app can sync as many messages as you have.

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  5. Anonymous
    2014-01-31T00:53:10+00:00

    Why use Outlook.com app at all, then. Does it provide any advantage over the Corporate Email option besides Miscrosoft-looking style?  Thanks.

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