Now I can't edit contact and add new contact to outlook.com account on my Android phone.

Anonymous
2013-01-16T06:29:35+00:00

I have 2 problems:

  1. The option to edit contacts on my Android phone is no longer listed as an option. I can only view the contacts.
  2. When I want to add new contact on my Android phone, I can only add to my Gmail account.

Any work around for these problem? Apart from switching to WP/Apple.

***Post moved by moderator to appropriate forum category.***

Outlook | Outlook for mobile | Outlook for Android | For business

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  1. Anonymous
    2017-03-23T17:25:22+00:00

    It´s work. But I needed to do the following:

    1. Remove all accounts from Outlook app;
    2. Open Contats App, click on 3 dots (sandwich menu), manage accounts, enter in each account and disable contats Sync;
    3. Add a new Account, Exchante Type, click in Manual Setup, insert the Server Address eas.outlook.com and email/password;
    4. Sync account;
    5. Open Contacts App again and confirm that the only account syncing contacts is Exchange Account.

    All working now!!

    \o/

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  2. Anonymous
    2017-01-12T13:49:29+00:00

    I finally found a solution!  I got rid of my Microsoft 365 subscription and use Google exclusively now.  All of my contacts sync across all devices, and Google Sheets, Docs, etc work great.  Problem solved!  No more frustration.

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  3. Anonymous
    2017-01-05T22:06:08+00:00

    Using outlook email.when i go to contacts on my motoroka g4 phone and try to add a new email for that new contact there is no option to add an email address. Why is this?

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  4. Anonymous
    2013-03-11T00:10:00+00:00

    Hi User_333,

    We appreciate the feedback and for listing your observations on what features are supported with accessing an Outlook.com account on an Android device. I'll be forwarding your query about the two-way synch between the device and the Outlook.com's "People" module to our Support Specialists. We'll post back as soon as we receive a response.

    Thank you!

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  5. Anonymous
    2013-01-18T16:14:01+00:00

    Hi DannyWongMTCA,

    Please provide us additional information. These will be used for deeper investigation. Kindly answer the following questions below.

    • Can you please clarify if you can add/edit your contact using your computer (via web browser)?
    • How are you trying to add/edit your contacts? Provide us the detailed steps.
    • Are you using Outlook/Hotmail app?
    • Do you receive any error message? If you do, please specify.
    • Have you tried reconfiguring your account?
    • What is your impacted email account?

    Thank you.

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