Now I can't edit contact and add new contact to outlook.com account on my Android phone.

Anonymous
2013-01-16T06:29:35+00:00

I have 2 problems:

  1. The option to edit contacts on my Android phone is no longer listed as an option. I can only view the contacts.
  2. When I want to add new contact on my Android phone, I can only add to my Gmail account.

Any work around for these problem? Apart from switching to WP/Apple.

***Post moved by moderator to appropriate forum category.***

Outlook | Outlook for mobile | Outlook for Android | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

96 answers

Sort by: Most helpful
  1. Anonymous
    2016-02-01T13:13:50+00:00

    Hi DannyWongMTCA,

    Please provide us additional information. These will be used for deeper investigation. Kindly answer the following questions below.

    • Can you please clarify if you can add/edit your contact using your computer (via web browser)?
    • How are you trying to add/edit your contacts? Provide us the detailed steps.
    • Are you using Outlook/Hotmail app?
    • Do you receive any error message? If you do, please specify.
    • Have you tried reconfiguring your account?
    • What is your impacted email account?

    Thank you.

    Geoffrey A, thank you for your response; I have a similar question.  I have added outlook on my Samsung S6 Edge - and when i receive an email in outlook, if i want to add the sender, or any of the people cc'd / bcc'd to my contacts, there doesnt seem to be an easy way to do so. One normally in other outlook/email platforms simply taps on the email address of the sender (or cc/bcc 'd) and an option comes up to add them to contacts.  Is there nothing similar for outlook for Samsung S6 Edge (Android) ?  Thank you very much

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2015-12-05T18:50:46+00:00

    Calendar it's ok. The problem is with Contacts. You can`t Add or Edit a Contact in your phone, and have it synchronized.

    Y have already switched to a Google account.

    Was this answer helpful?

    0 comments No comments
  3. Brian Tillman [Outlook MVP 2007-2019] 25,915 Reputation points
    2015-12-04T14:30:25+00:00

    My Outlook.com calendar syncs just fine with my Android device. How did you configure the account? Describe what you did step-by-step.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2015-12-04T07:00:44+00:00

    I've just switched from Iphone and may go back which is a damn shame.  I love the galaxy note 5 EXCEPT I CANT EDIT, SYNC OUTLOOK CALENDARS, SYNC CONTACTS IN OUTLOOK TO TEXT... 

    ALL ARE LIKE SEPARATE ENTITIES.  I'VE ABOUT HAD IT.. IF APPLE CAN DO IT, WHY CAN'T MICROSOFT?????

    Was this answer helpful?

    0 comments No comments
  5. Brian Tillman [Outlook MVP 2007-2019] 25,915 Reputation points
    2015-11-21T21:39:12+00:00

    Microsoft is in the process of moving all Outlook.com accounts to the Office 365 backend, which is Exchange. It will still be free. It will have ads for those who use the web interface.

    Was this answer helpful?

    0 comments No comments