I want to change the default page after signing out from Outlook.com

Anonymous
2014-01-08T14:17:38+00:00

In August 2013 I asked a question on this community about how to change the default page after signing out of Outlook.com.  Since opening my email address in July, every time when I sign out it goes to MSN.co.uk - a page I do not want.  I want this go to MSN.co.nz, for my country.  I have looked for settings to change this - but nothing is available on the outlook.com settings. And yes - before anyone asks me - my details all CLEARLY state New Zealand as my country on my profile. I have checked this multiple upon multiple times.

I have asked for solutions but no luck so far. In replies from the Microsoft Community, various suggestions have been provided and webpages to contact - which I have done.  But those websites either tell me to check my country details (doh!...as if I am that stupid), don't reply or send me to other webpage - which simply repeats the previous responses.

We can land space vehicles on Mars, do complex brain surgery, find the Higgs Boson, see distant stars and planets...yet no one can provide a simple solution to this??  I may not be a computer genius, but seriously, come on...solving this can't really be this hard.

Can anyone shed some specific and direct solutions to this?

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2014-07-21T07:56:26+00:00

    So MSN does "not have an option to change the website you will be directed to after logging out of Outlook.com".  Okay.  Then make it an option! (we are only asking to be taken to the relevant MSN country homepage - not some other page).  Surely, that can't be too hard for MSN computer wizards these days.  If it is, I suggest you have a chat to Yahoo! - they seem to have it all solved.

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  2. Anonymous
    2014-07-21T14:08:50+00:00

    Hi MurrayNZ,

    We do understand your frustration regarding the website you're redirecting when signing out of your account.

    Regarding this issue, it would be best to get in touch with our Microsoft Account team who are experts when in comes to signing in and signing out issues in Outlook.com. We are only experts when it comes to mailbox issues in Outlook.com. Our Microsoft Account team can surely assist you with this issue. To contact them, please fill up the e-form in this link.

    If you have other concern or questions regarding Outlook.com, don't hesitate to inform us and we're happy to assist you.

    Thank you.

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  3. Anonymous
    2014-07-22T06:34:06+00:00

    ...sigh...i have already been given that link - and it is USELESS! Absolutely useless.  No help came from it all - and just went around in circles saying click on this "link".

    So much for the Forum Moderators...a waste of time. No help at all.  Just useless mis or dis-information.  Why can't I get REAL help...why?  Is this too hard for the 'mightly' Microsoft to actually solve this issue or have the deceny to speak to a customer?

    My challenge.  How about a so-called Microsoft Account team come on here. They can (1) solve the problem or (2) leave some direct contact details so I can speak/chat/email with them. I will be waiting...as always...

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  4. Anonymous
    2014-07-25T06:48:26+00:00

    Hi,

    I have sent a detailed reply to the link as suggested, I also pasted a copy of  the forum link, hopefully they can see that and look at the various posts?

    I look forward to recieving a reply from them, if I do I will post is here,

    Regards....

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