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In August 2013 I asked a question on this community about how to change the default page after signing out of Outlook.com. Since opening my email address in July, every time when I sign out it goes to MSN.co.uk - a page I do not want. I want this go to MSN.co.nz, for my country. I have looked for settings to change this - but nothing is available on the outlook.com settings. And yes - before anyone asks me - my details all CLEARLY state New Zealand as my country on my profile. I have checked this multiple upon multiple times.
I have asked for solutions but no luck so far. In replies from the Microsoft Community, various suggestions have been provided and webpages to contact - which I have done. But those websites either tell me to check my country details (doh!...as if I am that stupid), don't reply or send me to other webpage - which simply repeats the previous responses.
We can land space vehicles on Mars, do complex brain surgery, find the Higgs Boson, see distant stars and planets...yet no one can provide a simple solution to this?? I may not be a computer genius, but seriously, come on...solving this can't really be this hard.
Can anyone shed some specific and direct solutions to this?
Configuring preferences and options in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi LOUNGERATT22,
Thank you for getting back to us.
We would like to inform you that currently, we do not have an option to change the website you will be directed to after logging out of Outlook.com.
For feedback or feature request, please click here.
Regards!
Hi All,
As I have posted already, when I go to sign out I first go to edit profile... I have 2 email accounts, on one I have my Country, town, city and the other I don't have my location there. On both I just open the edit profile page, then without making any changes go to my name and sign out, it seems to pause for a couple of seconds then the Internet explorer symbol appears and then the Nine MSM name appears and it goes to NineMSM Australia with my city... Melbourne. I then have to close my edit prifile page.
As mention on one account I have no details... Country, town ans so on.
Somehow it knows where I am, If I just sign out from my mail page it goes to MSM.
I find this a little confusing, as up until a few days ago it has always gone to NineMSM, this is how it's been for 2 years or so. Suddnely everyone is having this MSM issue, something must have changed??
Hello Evan,
Welcome to Microsoft Community forum and we greatly appreciate your efforts for sharing your experience regarding this matter.
Please be advised that any Microsoft accounts whether it was located on United Kingdom, Australia, Asia, etc, it will still be automatically redirected to MSN homepage by default and there's no way yet for us to fix this issue. However, if your account information was located in Australia and you logged off from OneDrive, **Calendar**or People page, it will automatically redirects you to the Ninemsn homepage.
Should you have any further questions or concerns, please let us know.
Ok, thanks for your reply, I have logged out from people and it does redirect to Nine MSM...
But I am still confused as to why after several years of using outlook.com and always being redirected to NineMSM that suddenly now from around Mid June all these people are having the MSM issue, It only just started with me last week July 15, I noticed on my iphone when I logged out it ask me where I was going? Australia or USA? I said Australia and it logged out to NineMSM, in the past my phone would just go to the log in page.
The first time I noticed it on my computer one account asked me the same question, on my computer I ticked I know where I'm going,(well I went to MSM) on my other email I was not asked the question.
As I have said my accounts have always logged out to NineMSM... So I'm confused as to why this has change suddenly? Not just for myself but for many other users worldwide.
Regards Confused...
Hi Evan405.
Thank you for posting back. We'll be here to help you in your concern.
Like my previous colleagues have told you, the location of the signout page is based on the location of where you have created your account. There's no way to change this right now.
If you think it would be nice if user's can have options regarding the Microsoft site where they went to go after logging out in Outlook.com, I suggest that you voice this out through our feedback page.
Thank you and take care now.