I want to change the default page after signing out from Outlook.com

Anonymous
2014-01-08T14:17:38+00:00

In August 2013 I asked a question on this community about how to change the default page after signing out of Outlook.com.  Since opening my email address in July, every time when I sign out it goes to MSN.co.uk - a page I do not want.  I want this go to MSN.co.nz, for my country.  I have looked for settings to change this - but nothing is available on the outlook.com settings. And yes - before anyone asks me - my details all CLEARLY state New Zealand as my country on my profile. I have checked this multiple upon multiple times.

I have asked for solutions but no luck so far. In replies from the Microsoft Community, various suggestions have been provided and webpages to contact - which I have done.  But those websites either tell me to check my country details (doh!...as if I am that stupid), don't reply or send me to other webpage - which simply repeats the previous responses.

We can land space vehicles on Mars, do complex brain surgery, find the Higgs Boson, see distant stars and planets...yet no one can provide a simple solution to this??  I may not be a computer genius, but seriously, come on...solving this can't really be this hard.

Can anyone shed some specific and direct solutions to this?

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2014-06-12T23:05:55+00:00

    I also have this problem and am not happy that it was changed !  Please provide a solution to this problem!!!!

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  2. Anonymous
    2014-06-13T23:46:31+00:00

    @MurrayNZ

    @biddy_bid

    Welcome to the Microsoft community. We're sorry that you're running in to this issue. Let me see what I can do to help you. What I can suggest is that you try to using different browsers and let us know if the same thing happens. This helps us find out and eliminate the possibility of a browser specific problem.

    If the issue persists, kindly check the private message I have sent you. Sign in to this forum and click the red texts saying you have a private reply.

    Thanks!

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  3. Anonymous
    2014-06-20T16:51:37+00:00

    This issue seemed to corrected itself a few months ago and I was getting the NZ MSN webpage on signing out of Outlook - which I was most happy about.  All was working fine last week - however when I signed out today it took me to the Indonesia homepage (I am working in Indonesia and have been for 8 months).  I have NOT changed any settings to my computer - or my Outlook profile - to affect a change like this.

    A couple of points:

    • This is not a browser issue - the problem happens with all browers! (Every time I raise this, this same question asked...oh boy...)
    • As I have been using the same computer, IP address and have not changed any settings to effect a change, it would strongly suggest that the issue in NOT at my end.

    The simple solution is that the default signout page should based on the country indicated on user's profile. This is simply logical as one would assume (with a good degree of reason) that when a user lists a particular country in their profile, then this is the country content they prefer - irrespective of the IP address (i.e. so it is not effected by travel or working in another country).  Microsoft can solve this problem in a millisecond with a logical statement along the lines of [at sign out when country profile equals "New Zealand" then load www.msn.co.nz]. I am no computer whiz but even I can see that solution...

    Sadly, it seems that Outlook has been recently modified by Microsoft to harvest the IP address to appease it's advertisers rather than use the profile provided by the users.  If the profile details were used to determine the default signout page, this would simply not be an issue. Period.

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  4. Anonymous
    2014-06-20T17:03:13+00:00

    ...not sure what's happening now...the signout page is now msn.com...just can't understand how something so simple can be made so complex...

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  5. Anonymous
    2014-06-21T08:07:11+00:00

    Hi,

    I understand that you are having an issue with the default redirect page in Outlook.com. There is no setting that can change this for the mean time. You can post a feedback about this on the page below:

    Feedback page

    Let us know if you have more questions.

    Thank you.

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