I want to change the default page after signing out from Outlook.com

Anonymous
2014-01-08T14:17:38+00:00

In August 2013 I asked a question on this community about how to change the default page after signing out of Outlook.com.  Since opening my email address in July, every time when I sign out it goes to MSN.co.uk - a page I do not want.  I want this go to MSN.co.nz, for my country.  I have looked for settings to change this - but nothing is available on the outlook.com settings. And yes - before anyone asks me - my details all CLEARLY state New Zealand as my country on my profile. I have checked this multiple upon multiple times.

I have asked for solutions but no luck so far. In replies from the Microsoft Community, various suggestions have been provided and webpages to contact - which I have done.  But those websites either tell me to check my country details (doh!...as if I am that stupid), don't reply or send me to other webpage - which simply repeats the previous responses.

We can land space vehicles on Mars, do complex brain surgery, find the Higgs Boson, see distant stars and planets...yet no one can provide a simple solution to this??  I may not be a computer genius, but seriously, come on...solving this can't really be this hard.

Can anyone shed some specific and direct solutions to this?

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2014-08-27T16:21:54+00:00

    Hi Evan405 (and everyone else),    Had a go at formating the harddrive and a clean reinstall of the software and it works the way it should (for now). Yes it's a right royal pain in the proverbial but at least it cleans out all the background rubbish and the machine now runs like new.  I've replied to the moderator's request for information but I don't believe it has anyting to do with the actual email account.   My gut feeling is that it has something to do with the software they used to transfer everyone from hotmail to outlook.  Good luck all with resolving this problem

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  2. Anonymous
    2014-08-27T09:46:33+00:00

    Hi Geoff, I really cannot believe this is happening, a company as large a as Microsoft and they need all this special imformation to solve a recently frustrating issue. where are all the IT experts when you need them?

    Good luck to us all..

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  3. Anonymous
    2014-08-27T09:42:40+00:00

    Hi, surely I don't need to give my private details to resolve this issue? I am fro Melbourne , Austrralia,

    My normaol log out page has always been Nine MSM Me lbourne.....

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  4. Anonymous
    2014-08-27T05:01:00+00:00

    Everyone,

    We are tracking this behavior down. If you're experiencing this, please let us know and have the following information ready:

    1. Your Outlook.com email account.
    2. The country and city where you currently at.
    3. What MSN homepage was it supposed to be after logging out?
    4. What MSN homepage are you getting to after logging out?
    5. Please go to whatismyip.com then post back your IP Address.

    DO NOT provide the information just yet. Just let us know by posting on here and we'll open up a private message area for you where you can submit the above information without exposing them on this thread.

    The above information will be useful in finding the common denominator among affected accounts and to finally identify what causes the issue so we can administer a fix.

    Thank you for your patience.

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  5. Anonymous
    2014-08-27T04:56:34+00:00

    Hi,

    We apologize for the delay in responding. Thank you for posting in the forum.

    I have a private message for you about your concern. Please click the notification that states “You have a private reply to this message. Click here to read it on our secure private messages section." This is located at the top of your recent post. 

    Note: You need to be signed in to the Microsoft Community forum to view the notification. 

    Thanks!

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