I want to change the default page after signing out from Outlook.com

Anonymous
2014-01-08T14:17:38+00:00

In August 2013 I asked a question on this community about how to change the default page after signing out of Outlook.com.  Since opening my email address in July, every time when I sign out it goes to MSN.co.uk - a page I do not want.  I want this go to MSN.co.nz, for my country.  I have looked for settings to change this - but nothing is available on the outlook.com settings. And yes - before anyone asks me - my details all CLEARLY state New Zealand as my country on my profile. I have checked this multiple upon multiple times.

I have asked for solutions but no luck so far. In replies from the Microsoft Community, various suggestions have been provided and webpages to contact - which I have done.  But those websites either tell me to check my country details (doh!...as if I am that stupid), don't reply or send me to other webpage - which simply repeats the previous responses.

We can land space vehicles on Mars, do complex brain surgery, find the Higgs Boson, see distant stars and planets...yet no one can provide a simple solution to this??  I may not be a computer genius, but seriously, come on...solving this can't really be this hard.

Can anyone shed some specific and direct solutions to this?

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2014-09-17T13:51:56+00:00

    Yes, it seems my home computer is behaving as my work computer and defaulting back the NZ MSN webpage.  Long may this continue.

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  2. Anonymous
    2014-09-16T17:06:13+00:00

    Greetings BNAVZ,

    You have come to the right place and we, at Microsoft Support, will do our best to help you resolve this matter wherein your are being redirected to ninemsn/ukmsn when signing out on Outlook.com. In this case, please provide us the following:

    • Affected accounts

    • Results from Bing.com Diagnostic URL (http://www.bing.com:80/fd/diagnostics.aspx)

    • Fiddler Trace

    Please post the information via the private message that I have created for you.

    You need to be signed in to the Microsoft Community forum to view the link. Just click on "You have a private reply to this message"

    link just above your post to view the message.  

    Thanks!

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  3. Anonymous
    2014-09-16T00:04:11+00:00

    Hi MurrayNZ,John Smithies,biddy_bid,

    Thank you for reaching back to us here in Microsoft Community Forum. 

    The default country for the MSN homepage is set up based from the country you choose when you register your Microsoft account.

    To verify this further, can you please provide us your email address/es on the private thread. 

    Thanks,

    The default country for the msn homepage USED to be set up based on the country chosen when registered, but microsoft has stuffed around with pointless cosmetic changes, and somehow altered this. For a while I was getting a screen asking me to choose between ninemsn and msn, which was annoying enough, but now I'm getting sent to ukmsn. A more cynical person might think microsoft intentionally caused this issue to force people to set their country site as their homepage?

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  4. Anonymous
    2014-09-13T01:12:30+00:00

    Hi Joey_D,

    It appears that the issue has been solved, my email addresses both go to my hometown page as they did proir to the problems. I have not changed anything. I have also noticed other posts from people saying there accounts seem to be logging out correctly.

    If you have made changes to get things up and running again thank you for listening and looking into this isuue, it's made me and I'm sure other users very happy.

    It's good to see our voices were heard.

    Kind regards..

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  5. Anonymous
    2014-09-13T01:03:12+00:00

    Hi MurrayNZ,

    I have been checking both my accounts over the last few days, since I saw your post.

    Mine are all going to my Nine MSM home page so it looks as if this issue, from my point has been fixed.

    I have also noticed others users saying there's seem to working as normal, I'm not sure when I post to you if everyone sees the post or not? But good luck to all.

    When I first found this post I was pleased to see others were having problems. And I guess that someone somehwere in Microsoft took note and fixed this issue which is good to see.

    I will Kinda miss following the progress, maybe not but it's been interesting seeing the various posts from around the world.

    Good luck, Cheers

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