I want to change the default page after signing out from Outlook.com

Anonymous
2014-01-08T14:17:38+00:00

In August 2013 I asked a question on this community about how to change the default page after signing out of Outlook.com.  Since opening my email address in July, every time when I sign out it goes to MSN.co.uk - a page I do not want.  I want this go to MSN.co.nz, for my country.  I have looked for settings to change this - but nothing is available on the outlook.com settings. And yes - before anyone asks me - my details all CLEARLY state New Zealand as my country on my profile. I have checked this multiple upon multiple times.

I have asked for solutions but no luck so far. In replies from the Microsoft Community, various suggestions have been provided and webpages to contact - which I have done.  But those websites either tell me to check my country details (doh!...as if I am that stupid), don't reply or send me to other webpage - which simply repeats the previous responses.

We can land space vehicles on Mars, do complex brain surgery, find the Higgs Boson, see distant stars and planets...yet no one can provide a simple solution to this??  I may not be a computer genius, but seriously, come on...solving this can't really be this hard.

Can anyone shed some specific and direct solutions to this?

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

78 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2014-09-30T03:19:37+00:00

    Hi JR_N.

    I have 2 email accounts with outllok.com

    They had worked for years then mid july along with many other users they started going back to MSN USA, then around early September they both seemed to go back to my Nine MSM page in Melbourne/Australia. Many other people in the forum also seemed to be going to their correct page.

    I didn't do anything it just happend, now this morning they were working as usual, I logged out then later went back but this time when I logged out I am NOW back in the USA!!!!!! I don't want to see this page, and I'm not sure why I need to give all those details with URL and aslo install Fiddler trace on my computer.

    Surely the Techs can sort this out??????

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-09-30T01:53:01+00:00

    Hi Evan405,

    I've replied to your message in the Private message area. Please click on "You have a private reply to this message" link just above your post to view the message. Note that you need to be signed in to the Microsoft Community to view the link.

    Thank you!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-09-30T01:21:49+00:00

    This is a message I just sent to the support team.

    Dont tell me the bug is back???

    I have had the problem with the sign out page going to MSM USA, after many messages and contacts on the forum page regarding this issue on September 6 everything went back to normal, but todayI was checking my mail on sign out it went to my Melbourne Nine MSM home page. Then I checked again later and its now going to USA. I have two accounts and they are both going to MSN USA, what is going on???

    Was this answer helpful?

    0 comments
  4. Anonymous
    2014-09-30T01:17:34+00:00

    Hi Murray,  ( And others that read this)

    It looks as though I may have spoken to soon, this is a message I just sent to the support team.

    Have you had any issues??? Dont tell me the bug is back???

    I have had the problem with the sign out page going to MSM USA, after many messages and contacts on the forum page regarding this issue on September 6 everything went back to normal, but today I was checking my mail on sign out it went to my Melbourne Nine MSM home page. Then I checked again later and its now going to USA. I have two accounts and they are both going to MSN USA, what is going on???

    Was this answer helpful?

    0 comments
  5. Anonymous
    2014-09-17T13:59:46+00:00

    Hi Francis_S

    All seems to have been solved finally...after over a year of posting comments.  I just hope this is not a temporary solution...if so I will be back.

    I must say the Microsoft Support team are very inefficent for it to take this long to resolve just a simple issue.  Some of the responses have been nothing short of useless and most (if not all) comments from moderators have not bothered to read the previous posts to understand the thread.  I trust Microsoft has learnt from this in some way. You can do better in supporting your customers.

    Was this answer helpful?

    0 comments