I want to change the default page after signing out from Outlook.com

Anonymous
2014-01-08T14:17:38+00:00

In August 2013 I asked a question on this community about how to change the default page after signing out of Outlook.com.  Since opening my email address in July, every time when I sign out it goes to MSN.co.uk - a page I do not want.  I want this go to MSN.co.nz, for my country.  I have looked for settings to change this - but nothing is available on the outlook.com settings. And yes - before anyone asks me - my details all CLEARLY state New Zealand as my country on my profile. I have checked this multiple upon multiple times.

I have asked for solutions but no luck so far. In replies from the Microsoft Community, various suggestions have been provided and webpages to contact - which I have done.  But those websites either tell me to check my country details (doh!...as if I am that stupid), don't reply or send me to other webpage - which simply repeats the previous responses.

We can land space vehicles on Mars, do complex brain surgery, find the Higgs Boson, see distant stars and planets...yet no one can provide a simple solution to this??  I may not be a computer genius, but seriously, come on...solving this can't really be this hard.

Can anyone shed some specific and direct solutions to this?

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2015-09-16T07:38:44+00:00

    Thanks BurakCeyaln. I have actually tried this many times myself - and have also been told by the sweet, yet notably uninformed, experts here on MickeySoft's payroll - but it does not solve the problem. My details are for New Zealand and I have never been redirected to the NZ MSN homepage.

    However, I think I have found the answer!  Is seems to be related to the cache. When you logout of Outlook - and there is no redirect in your cache to an existing MSN homepage - MSN 'kindly' directs you to the homepage of your current ISP location rather than the one in your profile. (So I guess for you, it suggests your 'true' ISP maybe actually based Russia...whether intentionally or unintentionally...).

    I worked this out due to my travels. I work in Indonesia so I always get the Indonesia MSN redirect page when logging out at home.  I visited Australia a few months back and, strangely, I still got the Indonesia redirect when I was expecting the Australia MSN. Curious, I decided to do a test and cleared the cache, signed in and out of Outlook and...bingo...the redirect went to the Australia MSN homepage.  When I came back to Indonesia - without clearing the cache - after logging out of Outlook the redirect remained with the Australia MSN homepage.  That stayed the same for weeks until I had to clear the cache for other reasons - and now I am back to Indonesia redirect when I log out of Outlook.  Sort of gives ample evidence the redirect is cache-based on not profile-based. (Why couldn't someone have mentioned that before!)

    Anyway, I am not sure why Outlook saves the redirect page in the cache rather than as part of the profile - guess that is the strange logic of MickeySoft for you.  Why can't they simply use the profile - I have no idea. Maybe too hard for them. Afterall Yahoo does this easily enough - you would have thought MickeySoft would be faster to the ball...but then again...

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  2. Anonymous
    2015-09-16T05:36:23+00:00

    Two things. First, we're stuck with MSN as a redirect after logging out of Hotmail/Outlook. BUT, I had the same problem, mine kept redirecting me to the Russian MSN. I simply clicked the little star at the top right corner next to "sign in", and then change the language and content. You can go deeper by actually signing in, and then choosing settings. Once I changed from Russia (incidentally, WHY it changed to Russia I have no idea) back to U.S or Canada, it stayed that way after logging out of Hotmail/Outlook. Although I prefer NOT to be re-directed to MSN, at least this may help some problems for those who want to keep MSN after signing off.

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  3. Anonymous
    2015-04-14T23:47:04+00:00

    I am still having problems - redirecting to the homepage of the country I am working in (well the home country of the ISP, actually).

    This happens irrespective of the county I have listed on my profile or where the profile was created.  It is cleary a rule that Microsoft (aka Mickey Soft) applies.  It is arrogant and niave of a travelling population. Yahoo can get this right - why can't they? (Oh, silly me, they don't WANT to...that is why).

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