Error "You're currently signed in with an Office 365 email account, which can't be used with Outlook.com".

Anonymous
2013-07-27T03:54:23+00:00

I cannot sign into my Outlook.com account. I get error message**"**You're currently signed in with an Office 365 email account, which can't be used with Outlook.com. Please clickhereto sign out of your Office 365 account, then use another Microsoft account to sign in to Outlook.com (for example, your hotmail.com, live.com, or msn.com account)".

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2013-07-27T03:55:44+00:00

You are receiving the error: ***“******You're currently signed in with an Office 365 email account, which can't be used with Outlook.com”*because of the following reasons:

  1. Your Microsoft account was registered or still registered in Office 365.
  2. Your Microsoft account ends with .edudomain extension name and is being managed by your University domain administrator.

Please follow the instructions below to prevent receiving the error message when accessing your account.

  1. Make sure that you are using a different browser or try InPrivate Browsing (IE) / Incognito mode (Chrome) as this will keep your sessions separate and at least allow different sessions per window. You can visit this link for additional reference.
  2. Try to log into http://*mail.**office365**.com*

If your Microsoft account was registered or still registered in Office 365:

  1. Make sure that you're signed out from any Microsoft services.
  2. Optimize your browser by clearing its cache and cookies. You may follow the instructions in this **link** on how to do it.
  3. Then, sign into your account through this link: https://login.microsoftonline.com/  . You should not encounter the error message again.

If your Microsoft account ends with .edu domain extension name and is being managed by your University domain administrator:

  1. Make sure that you're signed out from any Microsoft services.
  2. Optimize your browser by clearing its cache and cookies. You may follow the instructions in this **link** on how to do it.
  3. Sign in to your account through http://www.outlook.com/\[yourdomainextensionname\] Example: Your email address ******@sample.edu. You should sign in throughhttp://www.outlook.com/sample.edu
  4. Please try to contact your University domain administrator and check for possible issues.

Thanks!

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  1. Anonymous
    2013-08-18T03:06:25+00:00

    I didn't do anything with my Outlook emails.I don't understood...,what's happen

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  2. Anonymous
    2013-08-18T03:06:48+00:00

    I don't know anything about  an Office 365 email account.......???????

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  3. Anonymous
    2013-08-18T03:19:34+00:00

    I can not sign in my hotmail. Can you help me to sign in my hotmail: ******@hotmail.com

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  4. Anonymous
    2013-08-18T03:21:07+00:00

    LISTEN UP PEOPLE!!!!

    Now that I have your attention...for those of you with a .edu account from your school, they've had MANDATORY UPGRADES. That's why you haven't been able to access your school email. If you will go to mail.office365.com and sign in with your regular ID and password, you should gain access to your email. I did this last night after unsuccessfully trying to get into my outlook.live email multiple times, and IT WORKED! I also got an email from my school's account administrator saying they'd had the mandatory upgrade. Try this if you have a .edu email. It might work for you, too.

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