Error "You're currently signed in with an Office 365 email account, which can't be used with Outlook.com".

Anonymous
2013-07-27T03:54:23+00:00

I cannot sign into my Outlook.com account. I get error message**"**You're currently signed in with an Office 365 email account, which can't be used with Outlook.com. Please clickhereto sign out of your Office 365 account, then use another Microsoft account to sign in to Outlook.com (for example, your hotmail.com, live.com, or msn.com account)".

Outlook | Web | Outlook.com | Account management, security, and privacy

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Anonymous
2013-07-27T03:55:44+00:00

You are receiving the error: ***“******You're currently signed in with an Office 365 email account, which can't be used with Outlook.com”*because of the following reasons:

  1. Your Microsoft account was registered or still registered in Office 365.
  2. Your Microsoft account ends with .edudomain extension name and is being managed by your University domain administrator.

Please follow the instructions below to prevent receiving the error message when accessing your account.

  1. Make sure that you are using a different browser or try InPrivate Browsing (IE) / Incognito mode (Chrome) as this will keep your sessions separate and at least allow different sessions per window. You can visit this link for additional reference.
  2. Try to log into http://*mail.**office365**.com*

If your Microsoft account was registered or still registered in Office 365:

  1. Make sure that you're signed out from any Microsoft services.
  2. Optimize your browser by clearing its cache and cookies. You may follow the instructions in this **link** on how to do it.
  3. Then, sign into your account through this link: https://login.microsoftonline.com/  . You should not encounter the error message again.

If your Microsoft account ends with .edu domain extension name and is being managed by your University domain administrator:

  1. Make sure that you're signed out from any Microsoft services.
  2. Optimize your browser by clearing its cache and cookies. You may follow the instructions in this **link** on how to do it.
  3. Sign in to your account through http://www.outlook.com/\[yourdomainextensionname\] Example: Your email address ******@sample.edu. You should sign in throughhttp://www.outlook.com/sample.edu
  4. Please try to contact your University domain administrator and check for possible issues.

Thanks!

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438 additional answers

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  1. Anonymous
    2013-08-15T18:38:38+00:00

    Stop sending the same e-mail over and over again !!!!!!!!!!!!!!!!!!!!!

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  2. Anonymous
    2013-08-15T18:11:00+00:00

    Stop sending the same e-mail over and over again !!!!!!!!!!!!!!!!!!!!!

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  3. Anonymous
    2013-08-15T17:08:32+00:00

    Favor ayudarme no puedo abrir los correos, hace un par de horas entre pero fue complicado no se como manejar estos problemas quiero tener acceso rapido a mi cuenta tengo que abrir archivos que enviaron de trabajo y no puedo ingresar a la cuenta, ¿que puedo hacer? gracias......

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  4. Anonymous
    2013-08-15T16:58:07+00:00

    Infelizmente há um problema com Outlook agora mesmo. Desde ontem continuo sem acesso e por motive de trabalho isso esta me prejudicando ...Pelo amor de Deus me ajudem para orientar como ter acesso aos meus e-mail;;; Isabel Angeirasf

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