Error "You're currently signed in with an Office 365 email account, which can't be used with Outlook.com".

If you all need to check or read your e-mail and if you have a smartphone, you can still open up your outlook account using your phone.

I cannot sign into my Outlook.com account. I get error message**"**You're currently signed in with an Office 365 email account, which can't be used with Outlook.com. Please clickhereto sign out of your Office 365 account, then use another Microsoft account to sign in to Outlook.com (for example, your hotmail.com, live.com, or msn.com account)".

I'm willing to provide all the information needed to investigate this issue.

I am using Mac.. how do i use fiddle app

http://mail.office365.com/ 

You could try this email, I went to my schools page and a notice popped up that they had switched to office 365 and this was the login page. I hope this works for you, I was so frustrated over this!

You are receiving the error: ***“******You're currently signed in with an Office 365 email account, which can't be used with Outlook.com”*because of the following reasons:

 

1. Your Microsoft account was registered or still registered in Office 365.
2. Your Microsoft account ends with .edudomain extension name and is being managed by your University domain administrator.

Please follow the instructions below to prevent receiving the error message when accessing your account.

 

Make sure that you are using a different browser or try InPrivate Browsing (IE) / Incognito mode (Chrome) as this will keep your sessions separate and at least allow different sessions per window if that makes sense.

 

You can visit this **link**for additional reference.

 

If your Microsoft account was registered or still registered in Office 365:

 

1. Make sure that you're signed out from any Microsoft services.
2. Optimize your browser by clearing its cache and cookies. You may follow the instructions in this **link** on how to do it.
3. Then, sign into your account through this link: https://login.microsoftonline.com/  . You should not encounter the error message again.

 

If your Microsoft account ends with .edu domain extension name and is being managed by your University domain administrator:

 

1. Make sure that you're signed out from any Microsoft services.
2. Optimize your browser by clearing its cache and cookies. You may follow the instructions in this **link** on how to do it.
3. Sign in to your account through http://www.outlook.com/\[yourdomainextensionname\] Example: Your email address ******@sample.edu. You should sign in throughhttp://www.outlook.com/sample.edu
4. Please try to contact your University domain administrator and check for possible issues.

If you are still experiencing the same issue please provide the following information:

• Impacted Account:
• Fiddler trace logs. You can refer to this linkfor steps on how to capture a fiddler trace logs.
• Steps that you followed when you got the message, and your experience

Once you have these information ready you can post this response,"I'm willing to provide all the information needed to investigate this issue." Once we receive this response, we will be providing you a private message area where you can enter all the information and upload the fiddler trace logs.

 

Thanks!

I have a .edu address and I have tried the steps to try and fix this "issue" time and time over again.  My fall semester is soon to start and this is just ridiculous.