How to remove the gray bar on right side of browser after upgrading to Outlook/Hotmail Plus?

From Falconfeathers...not part of Microsoft but a customer who is hoping Microsoft reads and examines complaints when so many share the same view of your "New Outlook". 

WHY DON'T YOU PUT THE ADS ACROSS THE BOTTOM SO WE CAN SEE FULL WIDTH OF OUR EMAILS WITHOUT USING THE SCROLL BAR BACK AND FORTH FOR EVERY LINE?

I posted March of 2013.  Today is May, 2014...and nothing has changed.

Over and over you explain the same thing...this annoying gray bar which extends the entire height of our e-mail...and hogs the right hand side, forcing our messages to be only partly viewed...and forcing us to scroll across the page to read each line, yet with all the requests for help...and the ridiculous post which describes...how to get rid of it.....which obviously does absolutely nothing....and then the personal request for us to send you a screenshot when you absolutely know that everyone has the same view with ads hogging the right side of our email...All this...and a year later...you still have done nothing.

I know this is supposed to be your method of providing free e-mail...by using ads.

What you are doing instead....is pestering and annoying and completely ignoring your customers' opinion........and look how many are requesting help with this...and again a year later, and nothing changed.

Yes, you explain.

WHY DON'T YOU PUT THE ADS ACROSS THE BOTTOM SO WE CAN SEE FULL WIDTH OF OUR EMAILS?

Hi Menoza44, Falcon Feathers and PaulDahlenl,

We apologize for not able to respond in a timely manner.

I understand the inconvenience this may have caused you having a gray bar in the right side of your Outlook.com webpage. I have provided a private message for each of you where you can send the screenshot so that we have a better view of what you is showing up on your account. Please click on "You have a private reply to this message" link just above your post to view the message. Note that you need to be signed in to the Microsoft Community Forum to view the link.

Please be informed that screenshot can have sensitive information such as email address, complete name and other security information. If you want to post your screenshot on this thread, you may remove or block the sensitive information to protect privacy.

In order to get a screenshot, follow the link provided below:

• For Vista/Windows 7: Use Snipping Tool to capture screen shots

• For XP: Take a screen shot

• Mac Computers: Kindly refer to your computer’s help directory

• For Windows 8: Take a screen capture (print your screen)

To upload the screenshot, follow the steps below:         

1. On the General Issue screen, click on “New message”.
2. Click on the “Browse” button and select the file in your computer.
3. Once uploaded, you can add comments in the text box (optional).
4. Click “Submit” button.

We are looking forward to your reply for further assistance.

Regards.

Thank you Falcon Feathers - I couldn't have said it better.  These idiotic canned 'greetings' and responses are simply annoying.  I applaud volunteerism, but not when it's useless.  This nonsense of "send us a screenshot and we will answer in secret' goes against the whole idea of a help forum.  Why send ANY solutions in a private message?!  This is a help forum!  I use the search button to find help!

No help to be found for this right-hand gray bar it seems.  On a small screen, it makes Outlook.com unusable.

It has been several months since I asked this, and just got a reply ...not from the ones who are supposed to help us...but from a customer with the same concern..asking for help.

Half a year ago...

I figured out how to go in and disable the ads from "third parties", but still this huge gray bar uselessly hogs the entire right side of my emails...squishing everything.

The bar is MICROSOFT options or ideas....

We cannot get rid of it...one response from microsoft told me that. (yes 3rd party ads vanish..but you insist on keeping this for Outlook.com...description of options offered by Microsoft.

IF YOU INSIST ON KEEPING THIS MICROSOFT OPERATIONS/OPTIONS AD BAR...GRAY BAR SO PEOPLE CAN SEE THE DIFFERENT OPTIONS YOU OFFER

THEN

WHY ON EARTH DON'T YOU MOVE IT ACROSS THE BOTTOM...

SO AT LEAST WE CAN SEE THE FULL WIDTH OF OUR E-MAILS AND JUST SCROLL DOWN FULLY.

I refuse to upgrade to Hotmail Plus.  I have spent many months..almost a year now since you first changed me to Outlook.com. I had so many problems...never seen anything like that working invisibly...forcing people to keep seeking help...WITH SO MANY UNNECESSARY CHANGES. OUR ORIGINAL HOTMAIL WAS.........FLAWLESS.

When you first changed me before Christmas, I had the option to change back. I gave it a very very fair chance but there were so many problems..like..where on earth is the printer   .  .  .

Yes...3 dots..when everyone else uses the universal symbol...that brilliantly...happens...to...look...like...a...printer.

....that is if they can figure out how to find...Outlook.com... (You have 3 different programmes named outlook...OUTLOOK.COM, OUTLOOK EXPRESS...AND OUTLOOK THAT COMES WITH THE MICROSOFT OFFICE.