Calendar subscription does not refresh

Anonymous
2013-05-10T10:17:57+00:00

In outlook.com I subscribed to my TripIt calendar feed. In outlook.com I went to Import > Subscribe, and entered the ical feed URL that I got from TripIt. The URL looks like this (redacted for privacy reasons): https://www.tripit.com/feed/ical/private/<<long id here>>/tripit.ics. The initial import worked perfectly and all the events from TripIt show as expected in my outlook.com calendar.

However, outlook.com has not tried to refresh the feed for two days now, and, consequently, changes are not shown in outlook.com. Now, other software in which I imported the exact same feed, e.g. the OS X calendar app and my Google calendar, do see the updates just fine. Only outlook.com does not refresh the feed, at least not in over 48 hours now.

Outlook | Web | Outlook.com | Calendar

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-08-31T18:53:22+00:00

    Hi everyone,

    We apologize for the inconvenience this matter may have caused you.

    @MichaelM82,

    I am glad that you were able to update your subscribed calendar. If issue persists, please get back to us so we can further assist you.

    @RackDaddy and PriyamZephire,

    If you're having issues with subscribing calendar. We would like to ask the affected email account and the subscribed calendar in a private message I created.

    Note: Please sign-in to this website in order to see the Private Message tab where you can provide the email account and the subscribed calendar. We also need you to reply back to this post if you already provided the information on the private data area. This will help facilitate our actions regarding your issue.

    Thank you!

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  2. Anonymous
    2013-08-31T05:19:26+00:00

    Hey

    I seem to be having the same problem. And it is "kind of" very frustrating to re-add the subscription to the calendar every time I want an update. I am also a windows phone 7.8 user and rely heavily on my phone to give me my calendar updates. It's almost impossible to access outlook.com from it and re-subscribe to the calendar just to make sure that I have all the updates on my phone.

    Please fix this issue "speedily".

    -Disappointed yet Hopeful Customer

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  3. Anonymous
    2013-08-30T02:00:37+00:00

    Hmmm ...

    My calander seems to have updated ...

    Won't call it fixed, but will call it progress ...

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  4. Anonymous
    2013-08-29T19:48:48+00:00

    "Rest assured that we our doing our best to find fix to this issue as soon as possible."

    Did you chuckle a little on the inside when you answered with this?  One of the largest tech companies in the world can't figure out how to sync a calendar, yet they want us to trust it with purchasing their OS, phones, and Xbox's -- all presumably more difficult than this.

    Unbelievable.

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  5. Anonymous
    2013-08-27T02:54:19+00:00

    Hello everyone,

    Thank you for posting your concern in Microsoft community.  As what our Support Engineer said that this issue was still under investigation and no updates yet regarding on how to resolve this problem. Rest assured that we our doing our best to find fix to this issue as soon as possible.

    Your patience with this issue is highly appreciated.

    Thanks.

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