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I reported two phishing scams to Outlook by clicking on the drop down "report phishing scam" in the Outlook mail app. Where does the phish e-mail go and is it reported to the genuine company, in this case a bank? Also, why can't a suspicious e-mail be forwarded to a reporting agency without opening it and exposing my computer and possibly my contact list to the bad guys?
***Post moved by the moderator to the appropriate forum category.***
Managing personal Outlook.com account settings, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
To block a specific sender, you can find the instructions by clicking this link. This should help in getting your query solved.
Regards.
I forwarded a phishing email to Microsoft regarding a Microsoft product and they replied to resend the email with the header information.
Does classifying an email as Junk - Phishing Scam, automatically transmit the email with the headers to Microsoft?
If so, it would save me a second step of pulling out the header information and sending this on in a separate email.
If it does not, this should be taken as a suggestion to encorporate this into the Junk - Phishing Scam selection so users would not have to go thru the extra steps of extracting the header information and sending the abuse report as a separate email.
Please advise if this functionality is already included in the selection Junk - Phishing Scam.
CR
It is virtually impossible to prevent "phishing" As soon as one scammer is blocked they simply change their email & IP. Unfortunately it is part of the Internet and your best defense is to know what phishing looks like, not open any attachments, not clicking on links, and not giving out any information.
While phishing cannot be stopped you can make sure it does not happen to you but rather someone else.
For years, I too thought I was fighting scammers with every press of that magical button. If you really want to make a difference in fighting phishing scams; forward the suspicious emails to the FTC at ******@uce.gov first, then push the report Phishing scam button to block them for you and help the MS community.
I hope Microsoft Moderator, Wayne C is correct in that something else is occurring besides just blocking the scammer, i.e. "blocked in every way possible from Outlook.com users" in general. Because, Microsoft Moderators, Denise T. and RoseKatrina H. spent most of their responses in greeting "nice-ities", rather than meaningful info and should not even respond unless moderators are well trained enough to give complete and useful responses to issues that users are concerned about. Because, now I also question the usefulness of that "phishing scam" drop-down button. And, I have received more scam emails from phishers that I had already "reported", so really have my doubts about "investigations". And, question the staff that does the "investigation" due to the empty responses of the first two Microsoft Moderators.