MSN email account doesn't exist??

Hi DanielMcCausland,

Thank you for posting to Microsoft Community. I understand that you need to access your account. Let me assist you on this.

I would like to inform you that the nature of the issue may contain personal or sensitive information of your account that can't be discussed in the forum, I suggest that this be addressed through a secured environment for your privacy and ease of access to our moderator's reply.

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Thanks.

None of those work because they said the account gets deleted after 300 days?

Hi DanielMcCausland,

Good to hear you back!

In order to get help in recovering your account, kindly submit a separate support request through this link.

Thanks.

My msn account ******@hotmail.com says it doesn't exist when I try to log into it? Is it possible if I can get it back somehow?i would appreciate it if you helped, becuase I have some subscriptions on that account. Thanks let me know how it goes.

CP

The error "Microsoft Account does not exist" usually means:

The person is logging in using an Alias. If the user renamed the affected email address into a new account, the original account will become an Alias. Thus logging in using the original account (Alias) will trigger the system to prompt the user that it does not exist. The solution is to log in using the new account.

The person mistyped the email address. Retyped the correct email address.

The person did not access the account (WITH A BROWSER) within 270 days. The account will be deleted permanently in the system due to inactivity. You may recreate the account as a new account if it is still available but the data is gone.

Have you tried creating a new account with the same email address?