MSN email account doesn't exist??

Anonymous
2013-04-24T03:47:03+00:00

I used to have an MSN email account, now it's saying it doesn't exist! What happened to it?

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Brian Tillman [Outlook MVP 2007-2019] 25,920 Reputation points
    2016-12-09T14:28:57+00:00

    If you log in with the exact same @msn.com address and password, you should still see the same mailbox. The user interface may be different, but the same mail should be there.

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  2. Anonymous
    2016-12-08T22:32:36+00:00

    Outlook.com is there, but it doesn't display my msn.com emails, which I was receiving daily until a couple of weeks or so ago when I signed in under msn.com. They've just disappeared.  When I log into msn.com now, outlook.com comes up. It still provides news and other information about the world, but when I click on mail, it asks me to sign up with Outlook, which I've already done. I would have thought that if msn.com has been transferred to outlook.com, that the former emails would have transferred over.

    Dave

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  3. Brian Tillman [Outlook MVP 2007-2019] 25,920 Reputation points
    2016-12-08T22:04:54+00:00

    Should be right where it always has been. Why do you think Outlook.com is gone?

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  4. Anonymous
    2016-12-08T20:14:15+00:00

    I've had access to my msn.com email messages for several years, including just about three weeks ago. 

    Where has it gone?

    David

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  5. Anonymous
    2016-08-19T15:42:01+00:00

    When was the last time you logged into your account with a browser?  Accounts are marked as inactive and the data deleted if you do not sign into them at least once per year, and unless you made the back up that Microsoft recommended when you signed up for the email address, the data is gone because, like you, the online servers are not backed up

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