Hotmail Virus sending me spam from my own email

Anonymous
2013-11-11T20:47:43+00:00

I seem to have a Virus in my email that is sending me spam emails from my own email address.

I use a chrome book so it doesn't have anti virus to sweep with.

I can't block the emails as they are from myself and hotmail says i am in my own contacts.  I have changed my email password and there are no forwarding addresses but it is still happening.

What should I do?

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2014-09-15T17:48:02+00:00

    Hi Kacie,

    I have responded to your post in the private message area. Please see it for the latest update regarding your issue.

    Thank you.

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  2. Anonymous
    2014-09-15T18:54:21+00:00

    Hi Kacie,

    I have responded to your post in the private message area. Please see it for the latest update regarding your issue.

    Thank you.

    I have responded to the latest Private Message.

    Thank you,

    KacieB

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  3. Anonymous
    2014-09-15T19:59:20+00:00

    Hi Kacie,

    I have replied to your message in the private message area. Kindly see it for the latest news about your issue.

    Thank you.

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  4. Anonymous
    2014-11-07T16:52:35+00:00

    Hi, can I get help on this issue too please? Changed passwords probably 3 times this year and still receiving junk emails from myself that I cannot block only list as 'phishing scam'. Thanks.

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  5. Anonymous
    2014-11-19T18:43:51+00:00

    Hi Kacie, 

    We have verified that the message you received  is a hoax and was not sent by Outlook.com (formerly known as Windows Live  Hotmail). Microsoft has no control over e-mail messages or websites that  imitate company trademarks, logos, or copyrighted materials. The sources of  hoax e-mail messages and fake web sites will try to encourage people to  disclose personal information or open the provided links. We strongly advise  not to provide any personal information or click any links on the message for  your own security.

      To help you identify and learn more whether an e-mail is a scam, please  refer to these articles:

    How to recognize phishing email messages,  links, or phone calls

         http://www.microsoft.com/security/online-privacy/phishing-symptoms.aspx

    Email and web scams: How to help protect  yourself

        http://www.microsoft.com/security/online-privacy/phishing-scams.aspx#Victim    

    E-mail spoofing

        http://en.wikipedia.org/wiki/E-mail_spoofing 

    Understanding E-mail Spoofing

        http://www.windowsecurity.com/articles/Email-Spoofing.html 

    It is also a good idea to secure your account by following the steps on  this link:

    Microsoft account security info: FAQ

         http://windows.microsoft.com/en-us/windows-live/account-security-password-information

    Regards!

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