Managing personal Outlook.com account settings, security, and privacy
Hi Kacie,
I have responded to your post in the private message area. Please see it for the latest update regarding your issue.
Thank you.
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I seem to have a Virus in my email that is sending me spam emails from my own email address.
I use a chrome book so it doesn't have anti virus to sweep with.
I can't block the emails as they are from myself and hotmail says i am in my own contacts. I have changed my email password and there are no forwarding addresses but it is still happening.
What should I do?
Managing personal Outlook.com account settings, security, and privacy
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Hi Kacie,
I have responded to your post in the private message area. Please see it for the latest update regarding your issue.
Thank you.
Hi Kacie,
I have responded to your post in the private message area. Please see it for the latest update regarding your issue.
Thank you.
I have responded to the latest Private Message.
Thank you,
KacieB
Hi Kacie,
I have replied to your message in the private message area. Kindly see it for the latest news about your issue.
Thank you.
Hi, can I get help on this issue too please? Changed passwords probably 3 times this year and still receiving junk emails from myself that I cannot block only list as 'phishing scam'. Thanks.
Hi Kacie,
We have verified that the message you received is a hoax and was not sent by Outlook.com (formerly known as Windows Live Hotmail). Microsoft has no control over e-mail messages or websites that imitate company trademarks, logos, or copyrighted materials. The sources of hoax e-mail messages and fake web sites will try to encourage people to disclose personal information or open the provided links. We strongly advise not to provide any personal information or click any links on the message for your own security.
To help you identify and learn more whether an e-mail is a scam, please refer to these articles:
How to recognize phishing email messages, links, or phone calls
http://www.microsoft.com/security/online-privacy/phishing-symptoms.aspx
Email and web scams: How to help protect yourself
http://www.microsoft.com/security/online-privacy/phishing-scams.aspx#Victim
E-mail spoofing
http://en.wikipedia.org/wiki/E-mail_spoofing
Understanding E-mail Spoofing
http://www.windowsecurity.com/articles/Email-Spoofing.html
It is also a good idea to secure your account by following the steps on this link:
Microsoft account security info: FAQ
http://windows.microsoft.com/en-us/windows-live/account-security-password-information
Regards!