Hotmail Virus sending me spam from my own email

Hi,

I understand that you have done the steps that was provided by Eugene S. and you are still receiving a spam email that is sent from your own account.

For us to be able to investigate this case further please provide the full message source of the spam email that you received from your own account. Click the .. on the top right part of the email to get it.

Post the requested information via the private message area that I have initiated for you. Note that you have to be signed in to view my private message.

Note: You can open the private message by clicking the red link above your post that says

"You have a private reply to this message. Click here to read it on our secure private messages section."

Thanks!

Thank you, Eugene.

I have already performed the recommended steps above, but I am still receiving SPAM email from my own email address.

Any other suggestions?

KacieB

Hi Kacie,

Welcome to Microsoft Community!

I understand that you are having the same issue of receiving spam emails that were sent from your account.  Let me assist you with your concern.  With this issue

we strongly recommend

that you attempt changing your password immediately. If you're done changing your password but still having the same issue, we recommend that you scan your computer for viruses and malware using a reliable Antivirus product. Please visit the link below to know more about Microsoft's anti-virus:

http://www.microsoft.com/security/pc-security/malware-removal.aspx

There are some possibilities that there is a malware/virus downloaded to your computer, then gathers email addresses saved on your computer and sends itself out to all of those addresses.

Once your computer has been cleaned, immediately change your current password to a strong password.  You may also need to check on the links below for additional information on how to protect your account from this issues. 

**Outlook security – Help protect your account**  

**My account has been hacked** 

**Outlook.com account help**   

Should you have other concerns, please do not hesitate to contact us back. 

Thanks!

Hi,

Welcome to Microsoft community and thank you for bringing this issue to our attention.

The possible reason of this issue is that you are a victim of email spoofing.

Email spoofing is the creation of email messages with a forged sender address - something which is simple to do because the core protocols do no authentication. Spam and phishing emails typically use such spoofing to mislead the recipient about the origin of the message.

We need to investigate the possible reason if you are victim of email spoofing we need some information from your sent message. Due to sensitivity of information we created a private message.

Please make sure you are signed in to view the private message.

Thank you

I am having the same issue.

Hi,

Welcome to Microsoft community and thank you for bringing this issue to our attention.

The possible reason of this issue is that you are a victim of email spoofing.

Email spoofing is the creation of email messages with a forged sender address - something which is simple to do because the core protocols do no authentication. Spam and phishing emails typically use such spoofing to mislead the recipient about the origin of the message.

We need to investigate the possible reason if you are victim of email spoofing we need some information from your sent message. Due to sensitivity of information we created a private message.

Please make sure you are signed in to view the private message.

Thank you