Hotmail Virus sending me spam from my own email

Anonymous
2013-11-11T20:47:43+00:00

I seem to have a Virus in my email that is sending me spam emails from my own email address.

I use a chrome book so it doesn't have anti virus to sweep with.

I can't block the emails as they are from myself and hotmail says i am in my own contacts.  I have changed my email password and there are no forwarding addresses but it is still happening.

What should I do?

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2014-09-15T19:59:20+00:00

    Hi Kacie,

    I have replied to your message in the private message area. Kindly see it for the latest news about your issue.

    Thank you.

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  2. Anonymous
    2014-09-15T18:54:21+00:00

    Hi Kacie,

    I have responded to your post in the private message area. Please see it for the latest update regarding your issue.

    Thank you.

    I have responded to the latest Private Message.

    Thank you,

    KacieB

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  3. Anonymous
    2014-09-15T17:48:02+00:00

    Hi Kacie,

    I have responded to your post in the private message area. Please see it for the latest update regarding your issue.

    Thank you.

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  4. Anonymous
    2014-09-15T17:01:55+00:00

    Hi,

    I understand that you have done the steps that was provided by Eugene S. and you are still receiving a spam email that is sent from your own account.

    For us to be able to investigate this case further please provide the full message source of the spam email that you received from your own account. Click the .. on the top right part of the email to get it.

    Post the requested information via the private message area that I have initiated for you. Note that you have to be signed in to view my private message.

    Note: You can open the private message by clicking the red link above your post that says

    "You have a private reply to this message. Click here to read it on our secure private messages section."

    Thanks!

    I have pasted the requested information from one email in the Private Message section. I have a couple other examples as well if needed.

    Thanks for your help,

    KacieB

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  5. Anonymous
    2014-09-15T16:28:48+00:00

    Hi,

    I understand that you have done the steps that was provided by Eugene S. and you are still receiving a spam email that is sent from your own account.

    For us to be able to investigate this case further please provide the full message source of the spam email that you received from your own account. Click the .. on the top right part of the email to get it.

    Post the requested information via the private message area that I have initiated for you. Note that you have to be signed in to view my private message.

    Note: You can open the private message by clicking the red link above your post that says

    "You have a private reply to this message. Click here to read it on our secure private messages section."

    Thanks!

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