How do I permanently disable MSN chat in Outlook?

Anonymous
2013-03-19T04:51:55+00:00

I never wanted to be able to use the MSN chat while checking my emails. I was able to disable it via hotmail but now this option is gone. The only thing it lets me do is turn invisible. It doesn't let me log out of the chat without that also logging me out of my inbox. Please fix this or let me know how I turn the chat feature off without resorting to an ad blocker. Thanks!

Outlook | Web | Outlook.com | Settings

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Anonymous
2013-04-09T06:42:02+00:00

Hi CarolineASD,

We apologize for the delayed response to your concern as we are now having a high volume of support request from customers. We appreciate your effort in sharing your thoughts to our feedback page.

Rest assured that Microsoft is reviewing what customer's have posted there to consider the features that should be added in the new Outlook interface for product development. Currently, we don't have an option to turn off automatic log in to Messenger, you can just turn your profile as "Invisible" while checking your emails.

Your patience to this matter is very much appreciated.

Thank you.

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  1. Anonymous
    2014-09-11T19:04:18+00:00

    I take great care NOT to connect my accounts among services - Microsoft is doing it for me, with no way for me to stop it. This may be what pushes me over the edge to Gmail - though I've had my hotmail account for over a decade.

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  2. Anonymous
    2014-09-09T17:06:02+00:00

    The workaround indicated by user vvsvin is a good way to do it.

    You can find more details here:

    http://messengergeek.wordpress.com/2012/08/07/how-to-disable-messenger-messaging-in-outlook-com/

    Best,

    R

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  3. Anonymous
    2014-08-19T20:02:00+00:00

    Hi everyone,

    Thank you for raising a good point.

    We all agree that privacy is as important as communication. However, the current design of Outlook.com does not have the feature you are looking for. The option to turn on/off your Outlook Messenger status while you are online is not available at the moment.

    Outlook.com experience will continue to improve. Evolution is based on cooperation. Microsoft values customers' opinions and feedbacks. We recommend you to share your thoughts by posting to our Outlook Feedback page and you can expect to see many improvements in future releases.

    Should you have other concerns, please let us know.

    Regards,

    Jeffrey

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  4. Anonymous
    2014-08-18T09:37:57+00:00

    It seems the best way to disable the chat feature is to find another email provider, something which I'm looking into now as a result of this. Permanently forcing us into a chat program is an INVASION OF PRIVACY!

    Oh, before any MS staff waste their time with the predictable, useless cut & paste response, I've saved you the trouble. Here it is!

    "We apologize for the delayed response to your concern as we are now having a high volume of support request from customers. We appreciate your effort in sharing your thoughts to our feedback page. Rest assured that Microsoft is reviewing what customer's have posted there to consider the features that should be added in the new Outlook interface for product development. Currently, we don't have an option to turn off automatic log in to Messenger, you can just turn your profile as "Invisible" while checking your emails.

    Your patience to this matter is very much appreciated.

    Thank you."

    Yawn...

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    2 people found this answer helpful.
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