This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Outlook is terrible, I much prefer my old hotmail account.........and it's nothing to do with people not liking change. Since my Outlook conversion I've had problems with it being slow and the amount of time I get the message 'we can't connect to Outlook at the moment, please try later it's so frustrating when you want to do stuff.....what's going on Microsoft?????
Managing personal Outlook.com account settings, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Still get 'We can't connect to Outlook at the moment. Please try again later', during use ie I start by using OE successfully then get the above message. It happens on both my computers. If no fix is installed by Microsoft to this widespread problem, count me out after many years use. I'm off!
Hi,
I can only imagine how frustrating it is when you're unable to receive or send emails as you're being prompted with connection-to-Outlook error message. Let me help you.
Please provide us the neccessary information that are asked by Judith_C. as we'll start to investigate your account regarding this issue. Sign in here and click on You have a private reply to this messagelink to view the message. Post back to this thread if you've responded to the private message.
Thanks!
am sick sick sick of the message sorry cannot connect to outlook at the moment please try later, this has happend 8 times today... have been trying to received and send urgent emails and just cannot do it... it is getting worse, far from you saving it is fixed... IT IS NOT
Hi GloriaBilic and Liz.M,
Thank you for posting here in Microsoft Community.
I'm happy to help you with your concern.
If you are currently receiving errors and having issues navigating your mailbox in Outlook.com, please be informed that if you’re not using an updated browser, some parts of Outlook might not work and it might not display properly. In the meantime, please optimize your browser and refer to this article for more information on how to get the best browsing experience in Outlook.com.
Which browsers are supported by SkyDrive, People and Outlook.com?
Also, kindly check your account's server status by going to http://status.live.com so we could determine if there is an ongoing server maintenance.
Should you have any other concerns, please let us know.
Thank you.
I also have this problem, and I have weird freezes where I'm writing an email and suddenly can't type any more and the entire thing becomes unresponsive. This has also only happened since the switch from hotmail to outlook. I often can't even get the page to load, I just get a blank browser window. Different browsers don't seem to help.