We can't connect to Outlook at the moment, please try later.

Anonymous
2013-04-24T23:42:58+00:00

Outlook is terrible, I much prefer my old hotmail account.........and it's nothing to do with people not liking change. Since my Outlook conversion I've had problems with it being slow and the amount of time I get the message 'we can't connect to Outlook at the moment, please try later it's so frustrating when you want to do stuff.....what's going on Microsoft?????

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2013-06-12T02:41:32+00:00

    Hi everyone,

    We apologize for the inconvenience this issue might have caused you. If the error "We can't connect to Outlook at the moment, please try later." is not yet resolved in your account, please follow the troubleshooting steps below so we can further isolate the issue.

    * Check service status to ensure that there are no server issues hosting your account, to do this please sign in here https://status.live.com/.

    * Delete cookies/temporary Internet files or optimize browser by following the steps on this link. This will clean up unnecessary clutter and improve your browser's performance.

    * Upgrade your default browser  to its latest version to ensure its optimum performance and to make sure that this is not contributing to the issue.

    If the above steps did not resolve the issue, please provide us with the following information.

    · Does the issue occur when using other **Outlook.com supported browser**?

    · Does the issue occur when using another computer?

    · Does the issue occur when using different Outlook.com account on the same browser/computer?

    We look forward to your response. We would be happy to help you further.

    Thank you,

    Cherry

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  2. Anonymous
    2013-06-09T10:39:48+00:00

    Not true as just this message again after loging off and signing again.

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  3. Anonymous
    2013-06-09T09:54:44+00:00

    It's not resolved - I received the message again just now.

    Luckily gmail doesn't have this issue.

    I agree with you it's not fixed, I still keep getting it.

    Thinking of swapping to Gmail myself when I find time to let all my contacts know that I have changed - it's very annoying as I use my present e-mail for my job!!!!!

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  4. Anonymous
    2013-06-09T08:23:00+00:00

    It's not resolved - I received the message again just now.

    Luckily gmail doesn't have this issue.

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  5. Anonymous
    2013-06-08T07:34:58+00:00

    Hello everyone,

    I apologize for the late reply. According to our latest update, this error message, "We can't connect to Outlook at the moment. Please try again later", has been resolved. Please try to sign in your account and let us know if issue persists.

    Regards,

    Meryl

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