I Can't Access My Hotmail Inbox

I lotb my reply to you which I am not suprised  Imhave tot gotten a ompleted answer any time I hve calleed   You sje me idI have called Microsoft  tech  M y answer is yes but I got a recorded souunded answer that had no help   Sam respons  for easch question.  I bought this lap top because of the many features it offerd and I was ver thrrilled.  I have had this lap top and calle d many times and noy able to get to ofim where to look where to find to get to all these.  Igrantb you I do not have the ability to wor or understand a computer like I used to but you have to undrstandd I have had a stroke  but the way it was advertised I thought hey I could be alble to do that never thinking I would not get a rint out on how or where to to find something  even a car; alarm clock etc. does this   Now I have called tech support and the info I dget is with every fdifferent prolem my The way to the solution was "for $350.00 fora service aggreement wecac fix all your problems This  will cover yoy for 2 years.  Next time I calld about another help I neee ((still had te same previous problrm) but this time they offed it for 250.00 for ayear an hn I tld them all I got was SS check once a month and did not hve it  they said ai could have it for 150.00 .  I felt like I was buying a car and would not call back again.  so I will not call again and will try to find someone to help me find my tthru it I will be able to give a true evaluation  on microft  Imwill also  d  this in corrrspondence  to Hewlett Pakard and tell  them yhey need help you to explain to those who are not so experiece so hey can work on theie omputer in less than a year. Thank you

Trudy Garner

*** Email address is removed for privacy ***

not sure  I have so many pronlems and not sure what my problem was before tee hee   but thank you for the responce   if you see another question that dues not mAKesence feel free to jump in

 trudy

We are on vacation and this is my spouses computer.

Hii i am unable to see my hotmail inbox .when i login it showes me my gmail emial id and nothing els please help me to get back to my hotmail inbox thanks in advance .

Hi K-Low,

Welcome to Microsoft Community.

I understand that you are having problem accessing your Inbox. Let me assist you on this matter and rest assured that I will do my best to help you sort this out.

We would like to ask a few questions so we can isolate the issue that you are encountering. Please reply with the answers to the following questions:

• Does this happen when you try accessing your account from the same computer with a different browser?  Yes

• Have you tried it on a different computer?  I can access my emails on my iPhone, no problem. So why can`t I access them on my laptop ?

It is possible that you are experiencing this issue because of your browser. It would be best if you optimize your browser to make sure that it isn’t contributing to this issue. This will also serve as an initial troubleshooting step to improve browser performance. After optimizing, re-launch your browser and check if you encounter the same problem.

If your Inbox seems to be blocked, we recommend you sign in to your account via https://mail.live.com/ to re-enable it.

We would also highly appreciate if you could provide additional information and an exact error message (if any) that you are receiving so that we can facilitate our next actions.

The additional information you’ll provide will help us investigate the issue and facilitate our next actions. Please do let us know how you get on and somebody will work with you if the issue continues.  

Regards.

I just want to access my emails, using the same procedure I have done for years. Which is: I got to Hotmail.com which then takes me on to Outlook where I access my emails. But it`s not happening and all I get is a blank page with Outlook.com-Microsoft free in the top left hand side box. What do I do !!!!!!