Managing personal Outlook.com account settings, security, and privacy
I can't see my mail
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When I sign into my account I cannot see my inbox.
I get the Microsoft account page containing the Overview, Notifications etc, but cannot see any way to access my emails.
Managing personal Outlook.com account settings, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I can't see my mail
When I log on to my email my inbox is locked. Please call me
<phone number removed>
Hi K-Low,
Welcome to Microsoft Community.
I understand that you are having problem accessing your Inbox. Let me assist you on this matter and rest assured that I will do my best to help you sort this out.
We would like to ask a few questions so we can isolate the issue that you are encountering. Please reply with the answers to the following questions:
• Does this happen when you try accessing your account from the same computer with a different browser?
• Have you tried it on a different computer?
It is possible that you are experiencing this issue because of your browser. It would be best if you optimize your browser to make sure that it isn’t contributing to this issue. This will also serve as an initial troubleshooting step to improve browser performance. After optimizing, re-launch your browser and check if you encounter the same problem.
If your Inbox seems to be blocked, we recommend you sign in to your account via https://mail.live.com/ to re-enable it.
We would also highly appreciate if you could provide additional information and an exact error message (if any) that you are receiving so that we can facilitate our next actions.
The additional information you’ll provide will help us investigate the issue and facilitate our next actions. Please do let us know how you get on and somebody will work with you if the issue continues.
Regards.
I still can't get through my inbox.
this is really frustrating and I feel so frustrated
I Can't Access My Hotmail Inbox
When I sign into my account I cannot see my inbox.
I click on my Hotmail and the outlook page comes on but that's as far as I can get. My Hotmail does not come on. This just started a few days ago