I Can't Access My Hotmail Inbox

Anonymous
2013-08-05T11:01:29+00:00

When I sign into my account I cannot see my inbox.

I get the Microsoft account page containing the Overview, Notifications etc, but cannot see any way to access my emails.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-07-24T06:32:01+00:00

    Hi ace2010ace2010, 

    Our sincere apologies for the confusion.  After going to Accounts Summary page, you can access your emails by going to https://www.outlook.com either on the same browser tab or on a new tab.  Simply type the said webpage on the address bar of your browser. 

    @ TimPoole, 

    I understand you are having difficulties signing in to your Microsoft account even after resetting your password several times.  In this case, let me assist you by referring you to the Microsoft Account Private Support **here**since all Microsoft account related issues are being supported via Private Messages.  Please choose the error message you have encountered. 

    Thank you for your patience.

    Regards, 

    Leah

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  2. Anonymous
    2014-08-31T05:42:09+00:00

    Hi, 

    Thank you for taking time to share your thoughts with us.  Microsoft is gearing towards changes that will give Microsoft account users the best online experience. Inherent of these changes are the pros and cons. If you like, you can go to our Feedback  page and tell us what you think will suit to your preferences as a valued customer. This will motivate Microsoft to find more ways to meet those needs/demands from the customers.

    Regards.

    (If your Inbox seems to be blocked, we recommend you sign in to your account via https://mail.live.com/ to re-enable it.)

    Please note that i have tried the same with no use pls help me accessing my hotmail inbox

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  3. Anonymous
    2014-08-31T06:41:50+00:00

    Hi siragaldinalbasher,

    Welcome to Microsoft Community.

    I understand that you're also having trouble sign in to your account. Please refer to Leah_V.'s post for the link on how you can contact us in private as we now support sign in issues in private due to the information needed for investigation.

    We're looking forward to your ticket submission.

    Thanks,

    Rhyan

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  4. Anonymous
    2014-09-18T04:30:05+00:00

    i have sign in to my hotmail, but i cant goes to inbox and i have sign in to my celphone and no mail in as well. i need to access urgently due to i hv alot of important mails in this account.

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  5. Anonymous
    2014-09-18T07:46:09+00:00

    Hi,

    It seems that you are also encountering the same case as the others. However, the nature of the issue may contain personal or sensitive information of your account that can't be discussed in the forum, I suggest that this be addressed through a secured environment for your privacy and ease of access to our moderator's reply. You can visit this **article** to view all suggestions to resolve your issue and to get additional help from Microsoft team. Just click My problem isn't listed hereon the list to contact them.

    Feel free to ask should you need more assistance.

    Thank you

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