I Can't Access My Hotmail Inbox

Hi siragaldinalbasher,

Welcome to Microsoft Community.

I understand that you're also having trouble sign in to your account. Please refer to Leah_V.'s post for the link on how you can contact us in private as we now support sign in issues in private due to the information needed for investigation.

We're looking forward to your ticket submission.

Thanks,

Rhyan

Hi, 

Thank you for taking time to share your thoughts with us.  Microsoft is gearing towards changes that will give Microsoft account users the best online experience. Inherent of these changes are the pros and cons. If you like, you can go to our Feedback  page and tell us what you think will suit to your preferences as a valued customer. This will motivate Microsoft to find more ways to meet those needs/demands from the customers.

Regards.

(If your Inbox seems to be blocked, we recommend you sign in to your account via https://mail.live.com/ to re-enable it.)

Please note that i have tried the same with no use pls help me accessing my hotmail inbox

Hi ace2010ace2010, 

Our sincere apologies for the confusion.  After going to Accounts Summary page, you can access your emails by going to https://www.outlook.com either on the same browser tab or on a new tab.  Simply type the said webpage on the address bar of your browser. 

@ TimPoole, 

I understand you are having difficulties signing in to your Microsoft account even after resetting your password several times.  In this case, let me assist you by referring you to the Microsoft Account Private Support **here**since all Microsoft account related issues are being supported via Private Messages.  Please choose the error message you have encountered. 

Thank you for your patience.

Regards, 

Leah

It's good to see that people posting about this issue have maintained their patience with Microsoft's clear disregard their users and the frustration with what is a ridiculous process that has been put in place.

I still cant access my inbox after several 'resets', I dont want to see my account info, nor have I ever. I would really like to see my emails though.  I am sure that like many I am at the point of abandoning Hotmail altogether due to the clear lack of concern shown by its "support" team... and lets be honest reading through the above posts there is no suport, saying you appreciate our concerns and then doing nothing to fix the problem is greatly annoying.

Somebody... please... outline in simple steps... how I get to see my emails!!! I know my login, I know my password, I just want access to my own emails

Same problem here.... Having had the same email account for over 15 years I think its time to move on and find a provider that doesnt make it virtually impossible to accesss your account.

Thanks Microsoft... another example of a great idea ruined.

Yes, same problem too.  

To cut the story short, despite having gone through their verification process, I'm now in a position whereby whenever I log in, I'm taken straight to Account Details with no way to get to my InBox.

Thanks Microsoft.  I guess this latest security initiative is supposed to represent an improvement in service?  What a joke!