I Can't Access My Hotmail Inbox

Anonymous
2013-08-05T11:01:29+00:00

When I sign into my account I cannot see my inbox.

I get the Microsoft account page containing the Overview, Notifications etc, but cannot see any way to access my emails.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

268 answers

Sort by: Newest
  1. Anonymous
    2016-07-07T17:00:36+00:00

    Use your MAIL app on windows 10 or an app on the Cell-phone. That's what I did.

    I was desperate about it as well.  

    Now everything is working just fine.

    P.s. Just getting to know better how to work with this new appWindows10.

    Wishing you all the best.

    Actor/Model

    SergioKato.Com

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2016-07-06T22:39:30+00:00

    Hi,

    To get a better clarity about the issue, please provide the details below:

    1. Are you still facing the issue?
    2. How do you access your account? Is it through browser or mail app?
    3. Which other email account is connected to Outlook?

    Meanwhile, I suggest you to access your account through browser and check if the issue persists.

    Please post back with the updated status to assist you further.

    Thank you.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2016-06-26T06:25:47+00:00

    Was not only Hotmail, it was all e-mail accounts linked to outlook that would not load. Tried so many things not sure which ever worked- omg- lol

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2016-06-21T03:23:27+00:00

    Another thing that seems to be working is the Delete button.  I had 138 messages in my Deleted folder today.  When I selected the Deleted folder in the left-hand list, "Empty folder" appeared to the right of the New button at top, and then, same as always, I was asked to confirm that I wanted to remove all the messages in the folder after I clicked to delete them.  Now the Deleted folder in the left-hand list has no messages in it.  So, it appears that all my messages are still there, and are searchable and can be removed, but cannot be seen as they should be on the right side of the screen.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2016-06-21T03:05:45+00:00

    Yes, Brian, I tried that repeatedly, cleared cache and cookies and history, but no luck.

    Along with the New mail button, the other thing that's working correctly is the Search option at the top left.  I can search my Inbox and a list of messages will display on the left-hand side, but there's still nothing but blank space on the right-hand side of the screen where the list of messages would normally appear.

    Was this answer helpful?

    0 comments No comments