I Can't Access My Hotmail Inbox

Anonymous
2013-08-05T11:01:29+00:00

When I sign into my account I cannot see my inbox.

I get the Microsoft account page containing the Overview, Notifications etc, but cannot see any way to access my emails.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-01-04T21:11:09+00:00

    thank you,  now it works, maybe it was something with Hotmail or the universe.  it works now anyway.  just wish i could get the mouse working too.  it just stopped working, but nobody seems to know why?

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  2. Brian Tillman [Outlook MVP 2007-2019] 25,915 Reputation points
    2017-01-04T19:01:05+00:00

    See if this article helps: Fixes or workarounds for recent issues on Outlook.com. There's a section specifically for this issue.

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  3. Anonymous
    2017-01-04T16:18:16+00:00

    Why can't I access my inbox? I get this window:

    :-(

    Something went wrong

    We can't get that information right now. Please try again later.

    X-ClientId: 3AA4C62ADB4541A78AD577DB5CF2D1F7
    request-id: 5cfbf86a-ce37-4f22-946d-14ba7c58cd37
    X-Auth-Error: ADDriverStoreAccessNonLocalException
    X-FEServer: SN1PR01CA0038
    X-BEServer: DM5PR08MB2572
    Date: 1/4/2017 4:15:14 PM
    

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  4. Brian Tillman [Outlook MVP 2007-2019] 25,915 Reputation points
    2016-12-07T01:46:09+00:00

    You should start your own thread and describe completely what "can't enter" means. Are you saying that when you type your username into the login screen nothing happens or what?

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  5. Anonymous
    2016-12-06T21:09:08+00:00

    I can't enter my hotmail account which i have been using for decades. Please help!

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