Why Does Outlook automatically log me in without my email address and password?

Anonymous
2013-04-15T12:47:04+00:00

Hi there,

Why does Outlook automatically log me into my Email without me having to type my email address or password?  When I turn my computer on, I go to my Desktop and click on the Outlook icon to open up my email.  It is logging me into that email without me even having to enter my password information, and quite frankly, I find this very unsettling. This means that anyone who uses my computer once it is turned on, can access my email without my permission. How can I correct this so Outlook asks me to enter my email address and password each time I want to log into my email?  Thanks.

Annette Sullivan

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2013-04-15T22:53:06+00:00

    If you're using Windows 8, did you elect to use your Microsoft ID and password as the Start screen credentials?  If so, that's probably why.  When you log into Windows, you are authenticating to Windows Live/Hotmail/Outlook.com

    When I purchased this new computer, I used my Bell Aliant email address to initiate service with a different password. When I shut my computer down completely and then it comes back on, my Bellaliant email address is shown on the screen and I have to type a password in to initiate Windows. I did not use anything Hotmail/Outlook related whatsoever to log into Windows, I used my Bell Aliant email address and created a brand new password just for Windows.  I don't know what else could be causing it. Even when my spouse goes to log into his Outlook, he clicks on the Outlook icon or even uses Outlook.com in the URL, as soon as he hits enter from there, it automatically logs ME in instead and does not give him the option to sign in.  He has to physically log me out from that screen, and only then does it display the screen where you have to enter your email address and password.

     

    Annette Sullivan

    Your Bell Aliant address was made into a Microsoft account.

    You can use the Bell Aliant address to login to SkyDrive?

     

    Sky Drive??? I have no idea what that even is. I was talking about one of the previous responses that asked me what address I use to log my computer in. As far as a Microsoft account log in, do you mean did I create a new log in to access this page for help?  I don't use Skydrive, as I said, I am not familiar with that. I don't know what else to say. Basically I had no issues at all until my Hotmail was changed to Outlook.  I have had nothing but problems with it since. I wish they would have just left things alone and given us the option to change or not to change.  Not impressed right now.

    When I set up my computer for the first time as new, I logged into it as the Computer Administrator and had to enter an email address and create a password. I used my Bell Aliant email address and password to set myself up online as the Administrator. I did not have to do anything with my Hotmail when I bought the new computer. I simple typed Hotmail.com into the URL at the top of the screen and logged into my email as per usual. When I tried just now to log into Microsoft.com I just used my Hotmail email address and password, and it asked me to verify my account by accepting a "Text" from Microsoft to my cell phone. I did just that, it sent me a text with a number that I had to type into my computer to verify that the account was mine. That's all I did to verify my Microsoft account.

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  2. Brian Tillman [Outlook MVP 2007-2019] 25,920 Reputation points
    2013-04-15T23:11:15+00:00

    I don't understand why you marked my previous reply as the answer when obviously, it did not solve your problem.  Please return to this thread and click "Unmark it" just below my previous reply.  In the future, please do not mark responses as answers unless they actually solve your problem.

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  3. Anonymous
    2013-04-15T23:48:59+00:00

    I have the same problem,whether you click on Hotmail or outlook,it goes to sign-in then you click on that,it takes you right to nyour e-mail without asking for a username and password,windows7 doesn't do that.I bypassed the start screen so it goes straight to my display,microsoft and my computer brand wants to charge me to correct it,do you believe that?No privacy.

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  4. Anonymous
    2013-04-20T04:51:13+00:00

    Hi Annette and JohnAlbert33,

    We apologize if we are not able to respond in a timely manner. There is a feature in Windows 8 that saves your credentials so you don’t have to input it. At this point, it would be best if you contact Windows 8 for further assistance. They are in the better position to help you address this issue.

    You can post your question by going to this link.

    If you have other things in mind, feel free to post back.

    Thanks!

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  5. Anonymous
    2013-12-13T16:19:23+00:00

    I am concerned over the same problem, but mine is with Windows 7. Same situation completely. It amazes me Annette that despite your patience and your clear statement of the problem you cannot get a definitive solution. After being force fed Outlook this seems to be a major security flaw.

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