Outlook for Mac 15.3 (Outlook 365) gets hung up on Sync Pending

Worked for me, thanks for investing the pain with MS support :)

Removing public folders from Outlook (15.8) has fixed the sync pending problem for us.  

mark

It seems to remove the message about Sync pending, but does not seem to actually fix the issue of email being downloaded. Or not in my current build of Outlook.

I had the same issue w/ trying the script, but another forum thread has an easier method:

http://community.office365.com/en-us/f/153/t/274711.aspx

Since I've done this the problem hasn't reoccurred, but I've had long periods of stability before, so we'll see how this goes...

Over two weeks since I made the change and I haven't had the issue pop up since (*knocks wood*). Granted, since then it's also been updated to 15.8 w/ the Office 365 preview but I'm gonna say I'm cured...at least until MS finds a new way to break it :)

I read and tried many of the solutions to the sync issue people have suggested. None of which worked (turning on logging, locking the files etc). 

However, i've solved for it for myself today, so I thought I'd tell you all what I did in the hope it might work for you too...

I opened Outlook in Windows (you could use OWA I guess) and complety emptied all subfolders in the "Sync Issues" folder. So empty out the "Conflicts", "Local Failures", "Server Failures" folders. Then I re-opened my Outlook 2016 on the Mac and the sync issue pending annoyance is gone and mail is arriving without a shutdown-restart.  

Of course it might start again..in which case I'll repost..but for now it is working. The syncing process was obviously getting stuck..  

And: This is to a hosted Exchange server running Exchange 2010, not Office365. 

Hope this helps anyone in the face of this bugginess and lack of support from Microsoft (as usual)..

JB