Outlook for Mac 15.3 (Outlook 365) gets hung up on Sync Pending

Anonymous
2014-11-17T15:30:57+00:00

The only way to fix this is to reboot outlook. I end up doing this 10 time a day. Is there any fix?

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2015-01-27T02:44:21+00:00

    Jason - I concur. I have no trouble so long as my MacBook stays "awake"--everything works great. As soon as it goes to sleep and then wakes, I get the "Sync pending" error and email ceases.

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  2. Anonymous
    2015-01-27T00:18:07+00:00

    Still having this issue as well with 15.6, along with both my colleagues that are also using 15.6 (all on Yosemite, brand new Macbook Pro's). It seems that putting the laptop to sleep tends to trigger the issue. I also initially thought it might be tied to switching back and forth between a USB-based ethernet adapter and Wi-Fi, but I just tested it and doing so appeared to work fine.

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  3. Anonymous
    2015-01-26T22:45:04+00:00

    This has been an ongoing issue (from Version 15.3 forward) - since my upgrade to Version 15.6 the sync pending for this folder issue has gotten much much worse.   Seems to be getting worse over time as today it was almost non-stop restarting Outlook to get new email.

    What is the status of a fix for this by Microsoft? 

    mark

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  4. Anonymous
    2015-01-26T17:10:16+00:00

    Deleted the Exchange account and set up a new one, this sorted so far the "Sync pending for this folder" error. 

    Prior and after setting up new exchange account, I get massive amount of "Sync Errors".

    Downloading, permission, calendar events, recurring and old ones

    2-3 error logs per minute

    How can this problem be solved?

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  5. Anonymous
    2015-01-26T13:57:18+00:00

    On version 15.6

    Just updated to Outlook 365. On my exchange account I keep getting "Sync pending for this folder" I have to quit and restart Outlook and my mails gets updated but just for a limited time, then status gets back to "Sync pending for this folder"

    How to downgrade to 2011? 

    Will all mails and "archives" be restored from 365 to 2011?

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